I have the latest display drivers. Disabled Microsoft Game Mode and all the other stuff that was suggested. Nothing works.
Couldn't play all day today. Also tried downgrading to Dx 9.0 but that resulted in a crash as well.
Game just crashes to desktop with a variety of errors, all of it pointing to ffxiv directx11 and ntdll.
This needs to be fixed ASAP, game is literally and functionally unplayable.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\USER\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
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ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
DirectX 11 Errors - Page 6 - Mozilla Firefox
Settings
Settings
Downloads
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
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Security Update for Microsoft Office 2016 (KB4022176) 32-Bit Edition
Update for Microsoft Office 2016 (KB3114528) 32-Bit Edition
Update for Microsoft Word 2016 (KB4484105) 32-Bit Edition
Update for Microsoft Office 2016 (KB3118262) 32-Bit Edition
Security Update for Microsoft Office 2016 (KB4011574) 32-Bit Edition
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Definition Update for Microsoft Office 2016 (KB3115407) 32-Bit Edition
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Update for Microsoft Office 2016 (KB4475580) 32-Bit Edition
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Update for Microsoft Access 2016 (KB4462237) 32-Bit Edition
Update for Microsoft Office 2016 (KB4011035) 32-Bit Edition
Update for Microsoft Office 2016 (KB4464538) 32-Bit Edition
Update for Microsoft Office 2016 (KB4461441) 32-Bit Edition
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002DCC
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000011A8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002B24
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000262C
C:\Program Files\Mozilla Firefox\firefox.exe 00002CFC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001C4C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.85.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002180
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.53.85.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 000021A8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19101.469.0_x64__8wekyb3d8bbwe\YourPhone.exe 000021DC
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19101.10711.0_x64__8wekyb3d8bbwe\Video.UI.exe 00000914
C:\WINDOWS\Explorer.EXE 000019D8
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001F80
C:\WINDOWS\system32\ApplicationFrameHost.exe 000011F0
C:\WINDOWS\system32\conhost.exe 00000464
C:\WINDOWS\system32\igfxEM.exe 000018C8
C:\WINDOWS\system32\sihost.exe 00001424
C:\WINDOWS\system32\svchost.exe 00000BFC
C:\WINDOWS\system32\taskhostw.exe 00001550
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003288
C:\Windows\System32\CompPkgSrv.exe 00002930
C:\Windows\System32\RuntimeBroker.exe 00002638
C:\Windows\System32\smartscreen.exe 00002500
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00002364
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001E98
DX11 Client Crashing since 5.1
Printable View
-
11-04-2019, 11:11 PMDarkshaunzDX11 Client Crashing since 5.1
-
11-05-2019, 12:18 AMEkko
Hello,
Try to set the screen resolution to something else then revert back to the previous resolution. Then launch FFXIV. -
11-05-2019, 03:20 AMEinmimiria
Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.
Is it possible to provide a screenshot of the error message? Do you notice any patterns to the crashes (Only happens in certain areas or while doing certain actions, etc.)?
I'd suggest trying some of the following in order to try and alleviate the issue:
1) Try a clean reinstall of the graphics drivers.
2) Disable any overlays that may be preset. Close any unnecessary programs while playing the game.
3) Try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.
4) Reinstall the game. When you do, make sure to remove the locally-saved data folder (located My Documents > My Games > Final Fantasy XIV). Be sure to make a backup of this just in case it doesn't resolve the issue.
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV! -
11-05-2019, 08:23 AMDarkshaunzThere is no error message, it just crashes straight to desktop.Quote:
Originally Posted by Einmimiria
Main things that cause it: Loading into a new zone, Loading the game after the character select, and sometimes just standing still will result in a game Crashing to Desktop with Zero error messages.
I'll try the steps you listed.