Invalid product code

I recently purchased the first run of the Heavensward soundtrack with the minion code. It’s saying the code is invalid for the minion. I am aware that the code expired 12/31/2017 however I also recently purchased Before the Fall soundtrack as well and was able to redeem the Primogs minion with an expiration date of 12/31/2016. Unless there is an updated list neither one of those were listed under the redeemable or non redeemable section that I read at your support center. Is there a complete list?
https://support.na.square-enix.com/f...4&q=Bonus+code

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Originally Posted by DarkSafyreEyz

I recently purchased the first run of the Heavensward soundtrack with the minion code. It’s saying the code is invalid for the minion. I am aware that the code expired 12/31/2017 however I also recently purchased Before the Fall soundtrack as well and was able to redeem the Primogs minion with an expiration date of 12/31/2016. Unless there is an updated list neither one of those were listed under the redeemable or non redeemable section that I read at your support center. How do I go about getting the minion?

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Originally Posted by DarkSafyreEyz

I am aware that the code expired 12/31/2017

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Originally Posted by DarkSafyreEyz

code expired 12/31/2017

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Originally Posted by DarkSafyreEyz

expired

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/tencharacters

Information provided with minion says expired. They aren't required to list every single thing on that support page. If it's not on there, and it's not working, then it's clearly expired.

Why are you confused about this?

My quick google search shows that someone on reddit announced that the spoony bard minion wasn't redeemable back on January '18. It ain't happenin'.

That is definitely not a complete list.
Some are not listed and work.
Some are not listed and not work.
They only guarantee the ones listed work or don't work.
If it's expired, and it worked for you, congrats on your lucky break.
If it's expired, and it doesn't work for you, working as intended.

The code expired. What do you expect really.