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When I tried to log in today (as usual), it suddenly prompted me to enter expansion activation code. But when I entered, it said I have already redeemed the code. So I ignored, and kept going into the game. But now it won't let me level up.
May I please get some technical help? Thanks!
https://i.imgur.com/FSZvbyg.png
PROBLEM RESOLVED
So this was my problem:
https://i.imgur.com/JApP24X.png
I had to dig back into my emails, to retrieve that old email that sent me the Shadowbringer Pre-Order activation code.
I clicked that red button that says "CLICK HERE TO GET ACCESS TO YOUR PRODUCTS".
It brought me to the page which I got my Pre-Order activation code. But now a new button appeared that for me to retrieve the REAL Shadowbringer activation code.
After that, I logged into Mog Station, pressed "YOUR ACCOUNT", and then just entered the code in there.
Problem fully resolved!
Hello,
I have the same probleme as you.
But when i click on the red box where i had my shadowbringer early Access key, i have the following awnser :
Sorry, your order has not been validated.
If you have problems with your order, please contact us at storesupport-eu@square-enix.com
But i am lvl 80 and played shadowbringer...until yesterday.
When i go to the square enix store and go to my purchase history, there is nothing.
Anyone know what i can do?
I dont know whats going on with my account
Same problem here played until yesterday with my pre order Key.
In my Purchase is no order to see.
Just got hit with the same nonsense and I purchased the key from the Mog station site.
Yep, just got the same issue.
same and when i try to put my code it says already registered i dont remamber my Square enix store i am fucked the sales team are fucking retarded, tried to recover password i dont get emails wtf
Just to be clear. You all applied the Shadowbringer's release day codes, and not just the early access codes. You needed both.
Are you dumb u know they send u like 90000000 fucking codes how am i supposed to fucking know all of this BULL SHIT IT SHOULD BE PUT THE ACCESS CODE = EARLY ACCESS + EXPANSIONS JESUS CHRIST
The pre-order code you originally entered is only Early Access, which was active until July 5. That's an entirely separate code from your full-release registration code which had to be entered in the expansion registration screen.