download speed on extremely low launcher

http://prntscr.com/o6oikvWhen I was still using the trial, and bought the game, and was downloading the update in the launcher, I had the same problem as now, adding to the heavingsowrd expansion. My download speed is ridiculously low 0.19 MB / 0.40 MB max, being my internet is 120 MB download and 10 MB upload, and I already did the speed tests, the internet is 100% ok
I need help please

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

In order get a better sense of the problem could you please provide the following information?

-Wired or WIFI connection
-Other programs being used when running FFXIV
-When disconnect occurs/How often
-Everything you have tried to resolve the issue

Hope to see you online!