NA Data Center Network Technical Difficulties (May 24, 25)
We are currently addressing technical difficulties with degraded performance on certain internet routes, causing players to experience the issues listed below.
More information will be provided as the situation develops.
[Date & Time]
From May 24, 2019 7:00 p.m. (PDT)
From May 25, 2019 2:00 (GMT)
From May 25, 2019 3:00 (BST)
[Details]
Players may be experiencing the following issues:
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers
[Affected Service]
・FINAL FANTASY XIV
Network Technical Difficulties Caused by DDoS Attacks (May 24, 25): Follow-up
Regarding the network technical difficulties we reported earlier, investigation has revealed that it is due to a DDoS attack.
Players may experience the following issues as a result.
We are looking into the way attacks are being made and taking countermeasures. More information will be provided as the situation develops.
[Date & Time]
From May 24, 2019 7:00 p.m. (PDT)
From May 25, 2019 2:00 (GMT)
From May 25, 2019 3:00 (BST)
[Details]
Players may be experiencing the following issues:
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers
[Affected Service]
FINAL FANTASY XIV
Recovery from Network Technical Difficulties Caused by DDoS Attacks (May 24, 25)
During the time below, we experienced network technical difficulties caused by DDoS attacks.
Players may have experienced the listed issues as a result, but we are happy to inform that the game can now be played as normal.
We will continue to monitor the situation and work with ISPs to implement countermeasures.
[Date & Time]
From May 24, 2019 7:00 p.m. to May 25, 2019 1:00 a.m. (PDT)
From May 25, 2019 2:00 to 8:00 (GMT)
From May 25, 2019 3:00 to 9:00 (BST)
[Details]
Players may have experienced the following issues:
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers
[Affected Service]
FINAL FANTASY XIV