NA Data Center Network Technical Difficulties (May 24, 25)

[NOC_NA]

We are currently addressing technical difficulties with degraded performance on certain internet routes, causing players to experience the issues listed below.

More information will be provided as the situation develops.

[Date & Time]
From May 24, 2019 7:00 p.m. (PDT)
From May 25, 2019 2:00 (GMT)
From May 25, 2019 3:00 (BST)

[Details]
Players may be experiencing the following issues:
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers

[Affected Service]
・FINAL FANTASY XIV

[NOC_NA]

Regarding the network technical difficulties we reported earlier, investigation has revealed that it is due to a DDoS attack.
Players may experience the following issues as a result.

We are looking into the way attacks are being made and taking countermeasures. More information will be provided as the situation develops.

[Date & Time]
From May 24, 2019 7:00 p.m. (PDT)
From May 25, 2019 2:00 (GMT)
From May 25, 2019 3:00 (BST)

[Details]
Players may be experiencing the following issues:
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers

[Affected Service]
FINAL FANTASY XIV

[NOC_NA]

During the time below, we experienced network technical difficulties caused by DDoS attacks.
Players may have experienced the listed issues as a result, but we are happy to inform that the game can now be played as normal.

We will continue to monitor the situation and work with ISPs to implement countermeasures.

[Date & Time]
From May 24, 2019 7:00 p.m. to May 25, 2019 1:00 a.m. (PDT)
From May 25, 2019 2:00 to 8:00 (GMT)
From May 25, 2019 3:00 to 9:00 (BST)

[Details]
Players may have experienced the following issues:
・Disconnected from NA data center Worlds
・Difficulty logging in to NA data center Worlds
・Difficulty accessing, sending, and receiving data from NA data centers

[Affected Service]
FINAL FANTASY XIV