European Data Center Network Technical Difficulties (May 21)

We are currently addressing technical difficulties with degraded performance on certain internet routes, causing players to experience the issues listed below.

More information will be provided as the situation develops.

[Date & Time]
From May 21, 2019 3:25 p.m. (PDT)
From May 21, 2019 22:25 (GMT)
From May 21, 2019 23:25 (BST)

[Details]
・Disconnected from EU data center Worlds
・Difficulty logging in to EU data center Worlds
・Difficulty accessing, sending, and receiving data from EU data centers

[Affected Service]
・FINAL FANTASY XIV

During the time below, we experienced network technical difficulties caused by DDoS attacks.
Players may have experienced the listed issues as a result, but we are happy to inform that the game can now be played as normal.

We will continue to monitor the situation and work with ISPs to implement countermeasures.

[Date & Time]
From May 21, 2019 3:25 p.m. to 3:30 p.m. (PDT)
From May 21, 2019 22:25 to 22:30 (GMT)
From May 21, 2019 23:25 to 23:30 (BST)

[Details]
Players may have experienced the following issues:
・Disconnected from EU data center Worlds
・Difficulty logging in to EU data center Worlds
・Difficulty accessing, sending, and receiving data from EU data centers

[Affected Service]
FINAL FANTASY XIV