European Data Center Network Technical Difficulties (May 21)

[NOC_NA]

We are currently addressing technical difficulties with degraded performance on certain internet routes, causing players to experience the issues listed below.

More information will be provided as the situation develops.

[Date & Time]
From May 21, 2019 3:25 p.m. (PDT)
From May 21, 2019 22:25 (GMT)
From May 21, 2019 23:25 (BST)

[Details]
・Disconnected from EU data center Worlds
・Difficulty logging in to EU data center Worlds
・Difficulty accessing, sending, and receiving data from EU data centers

[Affected Service]
・FINAL FANTASY XIV

[NOC_NA]

During the time below, we experienced network technical difficulties caused by DDoS attacks.
Players may have experienced the listed issues as a result, but we are happy to inform that the game can now be played as normal.

We will continue to monitor the situation and work with ISPs to implement countermeasures.

[Date & Time]
From May 21, 2019 3:25 p.m. to 3:30 p.m. (PDT)
From May 21, 2019 22:25 to 22:30 (GMT)
From May 21, 2019 23:25 to 23:30 (BST)

[Details]
Players may have experienced the following issues:
・Disconnected from EU data center Worlds
・Difficulty logging in to EU data center Worlds
・Difficulty accessing, sending, and receiving data from EU data centers

[Affected Service]
FINAL FANTASY XIV