Unable to download patch or log in to Lodestone

Platform: PC

When attempting to download the patch today, one of two things happens:

First, the download goes a short way in, stops, then gives the following message
"The server is not responding.
For assistance with this issue, please visit the SQUARE ENIX Support Center.
https://sqex.to/x4w
[30413][10009][10019]"

Second, the download never commences and the following message displays:
"Unable to complete version check.
[30410][30607][10009][1019]"

Attempting to log in to Lodestone to report this issue to support results in one of three things happening:

First, the page times out when attempting to authenticate my token code.
Second, a site error page is displayed with a link to the main SE site.
Third, a select character screen appears claiming no characters are linked to my service account and prompts me to log out.

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To resolve this issue I flushed my DNS, refreshed my IP, rebooted my modem and router, and attempted access with a VPN active. Nothing has fixed the issue, as it seems highly specific to the XIV game servers and the Lodestone site only. Everything else works perfectly fine.

I'm having the same issue, same error codes. I can't download the new patch or log in.

Edit: It finally worked while I just kept trying over and over again. I got to download the small patch and log in successfully.

Same! Can login , but when prompted to DL patch it stops mid way. error codes:
https://cdn.discordapp.com/attachmen...775cfa9f1c.png


**UPDATE!**
I had just had to keep trying and it eventually went through. if the check Version hangs or takes too long, you will get the error.

Having the same issue on Windows 10. :-/

Same error as others. Tried several times with no luck. Lodestone has also died a few times. This was on win 10. I will try the ps4.

Having the same exact issue.

Having the same issue here

My husband and I are both also having this problem. Have tried several times, and will keep trying, but hoping this gets noticed and fixed ASAP.

Close FFXIV Launcher. Go to c:\windows\temp and delete everything. Afterward run FFXIV Launcher again and it will work. One of the error code links mentions deleting temp internet files. I started with windows temp files before moving to profile temp files, and it worked for me anyhow.

http://support.na.square-enix.com/fa...la=1&kid=76156

Quote:

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Originally Posted by Doki

Close FFXIV Launcher. Go to c:\windows\temp and delete everything. Afterward run FFXIV Launcher again and it will work. If you used the link it gave you and searched for the error code, one of the links says to try that.

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You must have gotten lucky, I've tried that and it didn't work.