Constant 90k Disconnects This Past Week
Issue: Multiple 90k disconnects and lobby server errors across two accounts and two separate PCs
Steps Taken:
- Reset router
- Reset modem
- Ran speed test
- Pinged Aether Lobby Server
- TraceRT Aether Lobby Server
Results of Steps:
All other internet dependant things work (Discord, Web Browser, Youtube, Twitch, Spotify). Upstream / Downstream are fine and as fast as they should be. FFXIV fails to stay connected.
TraceRT Data:
3 9 ms 8 ms 10 ms xe-1-0-1-87-bdr01-cgr.teksavvy.com [xx.xx.xx.xx]
4 10 ms 9 ms 9 ms ae4.cr1-cgy1.ip4.gtt.net [69.174.3.41]
5 63 ms 69 ms 61 ms et-1-0-31.cr4-sea2.ip4.gtt.net [89.149.130.70]
6 24 ms 24 ms 25 ms as2914.cr4-sea2.ip4.gtt.net [199.229.231.90]
7 * 28 ms * ae-5.r23.sttlwa01.us.bb.gin.ntt.net [129.250.2.7]
8 74 ms 75 ms 74 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
9 78 ms 77 ms 78 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
10 77 ms 78 ms 78 ms ae-3.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.11]
11 78 ms 78 ms 77 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
12 78 ms 78 ms 77 ms 204.2.229.234
13 78 ms 75 ms 78 ms 204.2.229.83
Lag Spikes seem to hit on domains connected to: bb.gin.ntt.net which is owned by NTT Communications Global IP Network. Has nothing to do with our ISP or connection here.