Lost retainers

Hi i lost my retainers when transfering from 1 server to another and been attempting to get my issues resolved for the past couple of months now........


Date of issue: 9/11/2017
World name: Phoenix
Character name: Lady Fawn (pon yo currently)
Retainer name: Bella Nheu / Nheu Miu

when i transfered from phoenix to zodiark i lost both my retainers which did not show up on zodiark server and i remade 2 new retainers called Ladyfawn and Elorafawn.... which later i transfered from zodiark to louixsoix then returned back to phoenix server to see if that would fix my retainer problem

Lost items

Yuna outfitt
Leonheart attire
advent attire
Fuga Attire
Far Eastern Garb (women)
Minifillia Attire
Tantalus attire
Wild rose Attire
Lightning attire

Connection Specs
- Sky
- B220181A003886

Model Number of the PlayStation®4 You Are Using
- Model Number: 03-27452400-7210429

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Unfortunately the problem you are describing is not a tech issue. Due to that, we are unable to assist with the issue. Please contact a GM in game as they will be able to assist with the issue.

I will be moving this thread to "Separate Support Required".

Hope to see you online!