Error i2501 When trying to activate my registration key.

I'm aware that this has happened to others in the past, I've tried their solutions but nothing seems to work.

So I bought 2 keys for myself and my wife (this is my wife's account), I managed to activate the key on this account without a problem, however the second key doesn't work on my account.

I tried contacting the support center, can't seem to workout the live chat not sure if they're working or not but I haven't had a response from them for the past 2 days so I'm not sure what to do or who to turn to.

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately, an i2501 error cannot be handled through this channel of support as it is not a technical issue. Please contact the Square Enix Support Center using this link: https://support.eu.square-enix.com/m...p?id=5383&la=2

Please be aware that support does not operate on the weekends and will resume on Monday.

This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center is necessary to resolve the issue.

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