Unexpected Error (17) crashes after Teleport to Central Thanalan
When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 3/22/2018 6:52 PM
Frequency: Every time I attempt to access the specific character.
World name: Diabolos
Character name: Verra Kahkol
Class/Level: 57 SAM
Party or solo: Solo
Area and coordinates: Central Thanalan
Steps:
1. Teleported to Central Thanalan
2. Crash with error (17) upon TP and everytime I try to access the character
3. Crash does not happen on any other character.
Connection Specs
- Type of internet connection/provider: Wired Connection, University Internet
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Sean\Documents
FINAL FANTASY XIV - A Realm Reborn D:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU Intel(R) Core(TM) i5-4590S CPU @ 3.00GHz (4 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/09/14 13:50:25 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8067.707MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16259.707MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.570GB SYSTEM_FREEDISC_SPACE 220.763GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 256.047GB SYSTEM_FREEDISC_SPACE 27.588GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon R9 200 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6810)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 2028.152 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4033.854 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.19.0677.0257
SYSTEM_GRAPHICS_DRIVER_DATE 9/21/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 4600
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 2160 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 20.19.0015.4835
SYSTEM_GRAPHICS_DRIVER_DATE 10/15/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Headset Earphone (HyperX 7.1 Audio)
SYSTEM_SOUND_DEVICE_ID {AEF5E00B-F5E5-4B1A-88F3-D3BF3C24D7F3}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_SOUND 5 - VG248 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {954F7894-D422-4603-8E0E-A3E40E2FE569}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0000.0002
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/16/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B6065895-A75D-4345-A085-C0FF0D75D9DE}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79181040-21A8-11E4-8003444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79181040-21A8-11E4-8004444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {05226990-AAFC-11E5-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D7569C90-CCEA-11E6-8001444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D757AE00-CCEA-11E6-8002444553540000}
SYSTEM_INPUT_NAME HyperX 7.1 Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CD6A75D0-22EC-11E4-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CDCBA8A0-22EC-11E4-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CDFC5590-22EC-11E4-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79181040-21A8-11E4-8005444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79181040-21A8-11E4-8006444553540000}
SYSTEM_INPUT_NAME 2.4G Wireless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00002E84
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002900
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 000032D4
C:\Program Files (x86)\NETGEAR\WNDA3100v3\WNDA3100v3.EXE 00001C88
C:\Program Files (x86)\SafeConnect\SafeConnectClient.exe 0000289C
C:\Program Files (x86)\wtfast\wtfast.exe 000024B0
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 00002870
C:\Program Files\Bitdefender Antivirus Free\bdagent.exe 00000F44
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 000026D0
C:\Program Files\Logitech Gaming Software\LCore.exe 0000205C
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 000008EC
C:\Program Files\Windows Defender\MSASCuiL.exe 000004A0
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1809.217.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00000618
C:\Users\Sean\AppData\Local\Discord\app-0.0.300\Discord.exe 00002EF4
C:\Users\Sean\AppData\Local\FluxSoftware\Flux\flux.exe 00001E48
C:\Users\Sean\AppData\Roaming\Curse Client\Bin\Electron\TwitchUI.exe 00002A9C
C:\Users\Sean\AppData\Roaming\Curse Client\Bin\Twitch.exe 000026B0
C:\WINDOWS\Explorer.EXE 00002158
C:\WINDOWS\system32\DllHost.exe 000022FC
C:\WINDOWS\system32\backgroundTaskHost.exe 0000338C
C:\WINDOWS\system32\igfxEM.exe 00000CC8
C:\Windows\System32\RuntimeBroker.exe 00002858
C:\Windows\System32\smartscreen.exe 000011C0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002528
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002420
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002CB4
c:\windows\system32\sihost.exe 00001F1C
c:\windows\system32\svchost.exe 00000644
c:\windows\system32\taskhostw.exe 00001C6C
