Housing Features are locked

Hello,

I bought a house in the goblet on Moogle, we found a nicer one in Mist so we relocated the message Relocation Successful appeared and took my gil but no house appeared and said we still remained in Goblet. We went into a duty and came out and the house in mist was back up for sale, no reimbursement and now the house in Goblet wont let us in with a error saying “Housing function is locked”

Please help!

Hello RyanValentine, Thank you for posting on the Final Fantasy XIV Technical Support Forums

Unfortunately, your issue requires the assistance of a Game Master in-game. We do not have the resources in the forum to assist with your request. To contact a Game Master simply type “/supportdesk,” which will bring up the menu to contact one for further assistance.

Thank you for playing Final Fantasy XIV! Hope to see you online.

Hello everyone,

This thread will be moved to the 'Separate Support Required’ subforum as contact with the Game Masters is necessary to resolve the issue.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.