Payment Methods

Can we please, PLEASE, get a direct payment method like FFXI? I hate dealing with click and buy, and I would use crysta but you have to go through click and buy to purchase crysta....

Please just implement a direct payment method.

I am with you on this. I decided to P2P today and went through three hours of click and buy errors before I gave up. No money from me for SE today I guess since they decided to pick a useless payment method.

SE, people are leaving because you don't give them any payment options that actually allow them to pay. Where are your priorities?

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Originally Posted by Molly_Millions

SE, people are leaving because you don't give them any payment options that actually allow them to pay. Where are your priorities?

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Seriously. Click and buy is the most frustrating source of payment i've ever had to use.

It's unfortunate that a lot of users will give up simply because paying is a frustration. Fortunately for myself, I live in NA and can buy Crysta directly via CC.

Sigh... SE I would like to play please. You are making it so I will just give up in the end because you won't give me more then one option to pay you and that one option isn't working for me.

Quote:

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Originally Posted by Molly_Millions

SE, people are leaving because you don't give them any payment options that actually allow them to pay. Where are your priorities?

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Honestly, it's not even that. I sat on the computer/phone for 4 hours yesterday talking to Paypal support who told me that ultimate pay was voiding all 5 of my card types. I got in contact with Click and Buy via email I sent a few back and forth with the customer service who told me "After close examination of your ClickandBuy account, we could find no cause for the issue you described."

And not to mention I called 35mins prior to Ultimate Pay closing to attempt to find out why 5 of my cards keep getting voided. Only to hear "We're sorry our hours of operation is 9am-4pm EST" wonderful. I'm PST calling at 12:30pm

I've tried every payment option offered over 5 cards and contacted my bank who tell me it's the service company's voiding my cards. And everyone I've spoken to in Customer support either says "theres no problem" or points the fault at bank/paypal etc.

Way frustrating.

It wouldn't have been so bad but I started this process a good week and a half before payment knowing I didn't want it getting down to the last minute but between verification to cards via small charges and confirmations it took me right up to the payment date. Leaving me stuck with loosing 2 of my characters and only paying for 1 for 1month opposed to having 3 characters for 6months.

SRSLY. /facepalm take my ********* $80.00 USD so I can not have to deal with this shit.

Found out from playspan/ultimate pay that new accounts are limited to 100 dollars a week or 1 transaction a week. Accounts are no longer "new" after 90 days. Huge fail on SE's part. Direct payment option plz.

Jesus Christ... third time I quote this.

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Originally Posted by Bayohne

Greetings all,

I'd like to make a follow-up to my previous comment, as well as what was posted on the Lodetsone on 12/16 (Please note that we are working to implement additional payment options around the commencement of billing in early January).

As tonight will bring a close to the free trial period for FFXIV, I wanted to give you an update in regards to the new payment method implementation we have been working on. While the new payment method will not be implemented in time for the start of billing tonight, I want to let you know that we are nearing the end of the implementation phase and will be moving on to QA for it soon. While I can’t offer a concrete date for its release, I will keep you all as up to date as possible as we work on implementing this new payment method.

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I posted some stuff on JP side thread talking about subscription fee, seems like Japan side got direct payment to SE so none of them had to go through all this stuff lol