PSA: Stormblood PC Order through Square Enix Store

Does not deliver pre-access codes apparently.

"Thank you for pre-ordering FINAL FANTASY XIV: Stormblood! Along with your pre-order, you are entitled to receive a code that includes the following rewards:

Early Access
Play Stormblood ahead of the official launch date.

Wind-up Red Mage Minion
You won't see red with the FFI red mage along for the ride.

Ala Mhigan Earrings
Show your support of the rebellion with this pair of earrings emblazoned with the image of the Ala Mhigan standard.

Your 18-digit Early access pre-order code will be sent shortly. Sorry for any inconvenience caused."

Several hours later, nope, nothing.

Check the e-mail account you've registered on your SE store (this may be different from your e-mail registered on Mogstation...). Also, you may find the code from your SE store account (this happened to my partner...no e-mail).

The info is in your order on the site, you will see the unlock code there

Quote:

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Originally Posted by Taika

Check the e-mail account you've registered on your SE store (this may be different from your e-mail registered on Mogstation...). Also, you may find the code from your SE store account (this happened to my partner...no e-mail).

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I appreciate the advice, but I have one e-mail registered for both. E-mail account has the e-mail with the receipt quoted in the original post, but no e-mail with the code.

Quote:

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Originally Posted by AlexiaArchos

The info is in your order on the site, you will see the unlock code there

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Checked that as well. Here's a screenshot of what clicking 'unlock code' gets you:
http://i.imgur.com/5gqY2Pi.png

edit: also, 'instructions' has no further assistance in obtaining the code, just in using it:

http://i.imgur.com/VT6pPYF.png

Check the "orders" (or something similar) tab. The preorder code was there for my partner, had to go to orders and then check details or something... Was really hard to find!

Quote:

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Originally Posted by Taika

Check the "orders" (or something similar) tab. The preorder code was there for my partner, had to go to orders and then check details or something... Was really hard to find!

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The above screenshots are from clicking "unlock my code" from the order on the orders tab.

I got my code a few days after I pre-ordered. Granted it was a month or so ago so the hectic rush everyone else is doing now wasn't likely hammering servers then.

So be patient.

I got the preorder code in an email after preordering. Maybe check your mail account?

Quote:

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Originally Posted by TitaniaZero

I got my code a few days after I pre-ordered. Granted it was a month or so ago so the hectic rush everyone else is doing now wasn't likely hammering servers then.

So be patient.

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Thanks. That might be the issue. I'll probably check back in a couple days, if it's not there then, I'll look at ordering from a more competent third party.

I'm having this same issue, bought the game two hours ago through the SE store, got the order confirmation email but the Orders page is showing no code, only the instructions on how to use the code.