Installing Heavensward: Failed to load files
Ok, main game downloaded and installed fine, but trying to download Heavansward I keep getting: Launcher error Unable to load files [30413] [25008] [20495] . Launcher 2016.12.19.0000.0001 (2291249)
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Chris\OneDrive\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1.30
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8122.570MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 10042.570MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.959GB SYSTEM_FREEDISC_SPACE 814.059GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 61.068GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7209bde3180ef5f7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7209bde3180ef5f7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7209bde3180ef5f7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7209bde3180ef5f7\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8233
SYSTEM_GRAPHICS_DRIVER_DATE 5/16/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Razer Megalodon)
SYSTEM_SOUND_DEVICE_ID {AC979157-10A0-432C-933D-EDC2EE812CAB}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/17/2017 00:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {42893A00-2447-45E4-9074-24DD084FBE56}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/17/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0BBB7520-47A5-11E7-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0BBB7520-47A5-11E7-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0BBB9C30-47A5-11E7-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0BBBC340-47A5-11E7-8004444553540000}
SYSTEM_INPUT_NAME UPS BF800
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0BBBEA50-47A5-11E7-8005444553540000}
SYSTEM_INPUT_NAME Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Microsoft Edge
Installing Heavensward: Failed to load files and 1 more page - Microsoft Edge
Microsoft Edge
Microsoft Edge
Task Manager
Windows Shell Experience Host
NVIDIA GeForce Overlay
RealTimeProtector
Store
Store
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Advanced SystemCare 10
BitRaider Streaming Client
Driver Booster 4.4
IObit Malware Fighter 5
IObit Uninstaller
Origin
Smart Defrag 5
Steam
Star Wars The Old Republic
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
LWS Pictures And Video
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
CameraHelperMsi
LWS Help_main
WD Security
LWS Twitter
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
LWS YouTube Plugin
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
WD Drive Utilities
HP Deskjet 1510 series Help
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
WD Backup
Star Wars: The Old Republic
erLT
WD SmartWare Installer
Apple Software Update
WD Drive Utilities
WD Security
CyberPower PowerPanel Personal Edition 1.3.2
LWS Gallery
LWS Motion Detection
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026
LWS Launcher
LWS Webcam Software
HP Update
LWS WLM Plugin
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23026
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Intel® Driver Update Utility
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23026
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Acronis True Image WD Edition
Logitech Webcam Software
Windows 10 Upgrade Assistant
WD Backup
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026
Apple Application Support (32-bit)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
. . .
EVGA Precision XOC
WD Quick View
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
LWS Facebook
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe 0000208C
C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe 00002144
C:\Program Files (x86)\Common Files\Acronis\TibMounter\TibMounterMonitor.exe 00001CC0
C:\Program Files (x86)\CyberPower PowerPanel Personal Edition\pppeuser.exe 000022B0
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 000022E0
C:\Program Files (x86)\IObit\Advanced SystemCare\ASC.exe 00006FF4
C:\Program Files (x86)\IObit\Advanced SystemCare\ASCTray.exe 00002484
C:\Program Files (x86)\IObit\Advanced SystemCare\Monitor.exe 00001B84
C:\Program Files (x86)\IObit\Advanced SystemCare\RealTimeProtector.exe 00001910
C:\Program Files (x86)\IObit\Driver Booster\4.4.0\DriverBooster.exe 000025E8
C:\Program Files (x86)\IObit\IObit Uninstaller\UninstallMonitor.exe 00003FB8
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002014
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001930
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000020A4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000070B8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000064F8
C:\Program Files (x86)\Western Digital\WD Utilities\WDDriveUtilitiesHelper.exe 00002354
C:\Users\Chris\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002168
C:\Users\Chris\AppData\Roaming\Spotify\SpotifyWebHelper.exe 00006934