Originally Posted by
WellFooled
I think what you're doing is already the better solution. New players (specifically, players new to MMOs who don't already have the knowledge to make their way in an MMO) need something besides handouts, they need guidance. In fact, if new players could just go to a box and receive items or money or whatever else, it would be a disservice to them.
Improving your character is most of what makes an MMO fun so we would be taking that away from them with a system like this. In addition, earning those improvements is what teaches newer ones how to be good players.