Game Crashes at random moments
So i re subbed after awhile and experienced random crashes. First i couldnt get passed character seletion and no matter what i tried couldnt get it to load. So i ended up buying the steam verison and it worked for a few hours then same issue. No error msg shown just says it stopped running so i went to event viewer:
Log Name: Application
Source: Application Error
Date: 2/6/2016 11:42:43 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-664V817
Description:
Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x566b11d4
Faulting module name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x566b11d4
Exception code: 0xc0000005
Fault offset: 0x0000000000df4cd9
Faulting process id: 0x92c
Faulting application start time: 0x01d16105767d83ed
Faulting application path: E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Faulting module path: E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Report Id: 38b0a09c-acfd-4010-a66d-19dd8f72e0ff
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-06T17:42:43.472419900Z" />
<EventRecordID>12243</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-664V817</Computer>
<Security />
</System>
<EventData>
<Data>ffxiv_dx11.exe</Data>
<Data>1.0.0.0</Data>
<Data>566b11d4</Data>
<Data>ffxiv_dx11.exe</Data>
<Data>1.0.0.0</Data>
<Data>566b11d4</Data>
<Data>c0000005</Data>
<Data>0000000000df4cd9</Data>
<Data>92c</Data>
<Data>01d16105767d83ed</Data>
<Data>E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe</Data>
<Data>E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe</Data>
<Data>38b0a09c-acfd-4010-a66d-19dd8f72e0ff</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
This is my system:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Owner\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (10586.th2_release.160104-1513)
SYSTEM_CPU Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS P2.00
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 7121.094MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 9937.094MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 116.825GB SYSTEM_FREEDISC_SPACE 79.210GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 588.250GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.6175
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2016 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Plantronics GameCom 780/788)
SYSTEM_SOUND_DEVICE_ID {26984689-14A4-44F4-801D-960F6838B406}
SYSTEM_SOUND_DEVICE_NAME PLTGC.sys
SYSTEM_SOUND_DRIVER_VERSION 8.00.0008.2163
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/12/2013 00:00:00
SYSTEM_SOUND MX279-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {07B94C54-4ADE-4845-88F5-CD13935908E9}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/21/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {696454D3-1537-4DAE-982A-2D926DDAE966}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7484
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/9/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6CF6930-AA52-11E5-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6D0C8C0-AA52-11E5-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6D16500-AA52-11E5-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F5B82CF0-B303-11E5-8001444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6D1DA30-AA52-11E5-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F5B98C80-B303-11E5-8002444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6D0EFD0-AA52-11E5-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0654B700-AA57-11E5-8007444553540000}
SYSTEM_INPUT_NAME Plantronics GameCom 780/788
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F5BA01B0-B303-11E5-8003444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F5BB8850-B303-11E5-8004444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C6D0EFD0-AA52-11E5-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathStalker
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
Event Viewer
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe AIR
Avast Free Antivirus
Battlelog Web Plugins
ESN Sonar
Google Chrome
K-Lite Mega Codec Pack 11.7.5
Mozilla Firefox 44.0 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
Origin
PunkBuster Services
Razer Chroma SDK Core Components
RealPlayer (RealTimes)
Steam
Tomb Raider
Middle-earth: Shadow of Mordor
The Witcher 3: Wild Hunt
Life Is Strange™
Tom Clancy's Rainbow Six Siege
Fallout 4
Rise of the Tomb Raider
FINAL FANTASY XIV: A Realm Reborn
Unchecky v0.4.2
Uplay
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
RealUpgrade 1.1
Driver Talent
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Apple Application Support (32-bit)
RealDownloader
The Sims™ 4
RealDownloader
Google Update Helper
RealDownloader
Skype Click to Call
Microsoft Visual C++ 2005 Redistributable
RealNetworks - Microsoft Visual C++ 2008 Runtime
Adobe AIR
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
RealNetworks - Microsoft Visual C++ 2010 Runtime
Battlefield 4™
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Safari
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
UpdateService
STAR WARS™ Battlefront™
Video Downloader
Plantronics® GameCom 780/788 Software for Dolby® Headphone
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Skype™ 7.18
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001F08
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 000017D8
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 00002098
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00002200
C:\Program Files (x86)\RealNetworks\RealDownloader\downloader2.exe 00001E04
C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpsystray.exe 00001F58
C:\Program Files (x86)\Steam\bin\steamwebhelper.exe 00001FB0
C:\Program Files (x86)\Steam\steam.exe 00002178
C:\Program Files (x86)\Unchecky\bin\unchecky_bg.exe 00000F14
C:\Program Files\Plantronics\GameCom 780 & 788\GameCom780.exe 00001D0C
C:\Program Files\WindowsApps\Microsoft.Messaging_2.13.20000.0_x86__8wekyb3d8bbwe\SkypeHost.exe 00001AF8
C:\Users\Owner\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001E24
C:\Users\Owner\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 0000220C
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002258
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000F54
Any help is welcome just want to get back in and thanks