Quest: Head of the class (LTW 36)

Platform: Window 7 64-bit
ISP: Time Warner Cable
Type of Internet Connection: cable
Date & Time: 3:45am EST Oct 17, 2011
Frequency: Always
Character Name: Janga Maky
Race: Miqo'te
World: Saronia
Class/Skill Rank: LTW 36 & 37
Area and Coordinates: (7,3) Gridania (LTW's guild)
Party or Solo: Solo
NPC Name: Maddeline
Monster Name: None
In-Game Time: before 0:01 9/26

Steps:
1) Begin the class quest "Head of the class" and get to the point where you speak to Maddeline. The last entry in the journal begins: "Maddeline has suggested..."

2) A "!" is still above Maddeline, and talking to her causes the game to freeze, although the chat window still functions.

I have not attempted to create the toadskin jackets as the journal suggests because I am unclear as to whether I make them like normal items, or whether I am supposed to use the "Requested Items" option (which gives the error: "You do not meet the required conditions", despite the fact that I have the materials). I don't want to do it incorrectly and have to make the jackets all over again, so please advise.

Hello,

Thank you for bringing this to our attention and we're sorry for any inconvenience that this may be causing you, VisionHolder. We will pass this off to development for you. Upon confirming this issue; it will be handled accordingly. Any adjustments or fixes will be posted on the Official Final Fantasy XIV Lodestone site.

http://lodestone.finalfantasyxiv.com/pl/index.html
If we receive any updates or need any additional information, we may unlock the thread and post here.

Thank you,
SQUARE ENIX Moderator