When I'm in Ishgard or Coerthas, I have no troubles running DX11.
When I am in Gridania or Limsa Lominsa, my game thinks it's funny to crash the PC.
I checked on my motherboards heat monitor, it does not simply raise the heat and crash.
I re installed, did everything in the classic book, nothing is working.
This is a software optimization issue between the 3 Main countries of Eorzea and DirectX11.
I cannot go to Gridania or Limsa Lominsa without trouble, yet Ul'Dah does not crash for me.
I'm running an i7 4790k processor, an MSI Gaming 5 Motherboard, 8GB of RAM 1600 tune frequency (Of which I suspect the issue between your software and my hardware lies.) 2 GTX 970's on SLI working for a 2560 x 1440 monitor.
I do not have these issues in Ishgard, I know you have typically avoided any PR with this crash topic, Square. But a little help would be appreciated.
I'm posting my system information
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Majestica\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150715-0600)
SYSTEM_CPU Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 12/23/14 12:51:56 Ver: V1.9B0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8143.641MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16285.484MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.884GB SYSTEM_FREEDISC_SPACE 47.709GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 376.940GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.480GB SYSTEM_FREEDISC_SPACE 219.183GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVxx
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5560
SYSTEM_GRAPHICS_DRIVER_DATE 8/7/2015 7:06:30 AM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {708AE7FF-A9A9-4208-8BF7-6987EF95C258}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7245
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/13/2014 7:09:48 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F9652E0-247F-11E5-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F9679F0-247F-11E5-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F9679F0-247F-11E5-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F9679F0-247F-11E5-8004444553540000}
SYSTEM_INPUT_NAME CTL-460
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F96A100-247F-11E5-8005444553540000}
SYSTEM_INPUT_NAME CTL-460
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F96A100-247F-11E5-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Hex
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1F96C810-247F-11E5-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga Hex
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
Get Windows 10
Technical Support - Post New Thread - Google Chrome
μTorrent 3.4.4 (build 40911) [32-bit]
Skype™ [1] - jetmack
Origin
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
The Witcher 3 - Wild Hunt
Intel® Watchdog Timer Driver (Intel® WDT)
ACPI Driver Installer
AC3Filter 2.6.0b
Adobe Flash Player 11 Plugin
The Witcher 3: Wild Hunt - Alternative Look for Ciri
The Witcher 3: Wild Hunt - Alternative Look for Triss
The Witcher 3: Wild Hunt - Alternative Look for Yennefer
The Witcher 3: Wild Hunt - Ballad Heroes - Neutral Gwent Card Set
Battle.net
The Witcher 3: Wild Hunt - Beard and Hairstyle Set
Diablo III
The Witcher 3: Wild Hunt - Elite Crossbow Set
Fraps
Freemake Video Converter version 4.1.7
Fallout Mod Manager 0.13.21
GOM Player
Google Chrome
Samsung Kies3
jGRASP
LOOT
The Witcher 3: Wild Hunt - New Finisher Animations
The Witcher 3: Wild Hunt - New Quest - Contract Missing Miners
The Witcher 3: Wild Hunt - New Quest - Contract - Skellige's Most Wanted
The Witcher 3: Wild Hunt - New Quest - Fool's Gold
The Witcher 3: Wild Hunt - New Quest - Scavenger Hunt - Wolf School Gear
The Witcher 3: Wild Hunt - New Quest - Where the Cat and Wolf Play...
The Witcher 3: Wild Hunt - Nilfgaardian Armor Set
Notepad++
NVIDIA Stereoscopic 3D Driver
Origin
PCSX2 - Playstation 2 Emulator
The Witcher 3: Wild Hunt - Skellige Armor Set
Steam
Grand Theft Auto IV
Dark Souls: Prepare to Die Edition
Guacamelee! Gold Edition
Fallout: New Vegas
Remember Me
Dust: An Elysian Tail
Dying Light
Injustice: Gods Among Us Ultimate Edition
Freedom Planet
Rocket League
Race The Sun
EVGA PrecisionX 16
METAL GEAR SOLID V: THE PHANTOM PAIN
FINAL FANTASY TYPE-0 HD
Eternal Senia
Rising Storm/Red Orchestra 2 Multiplayer
Trine 2
Crookz - The Big Heist Demo
Team Fortress 2
Left 4 Dead 2
Dota 2
The Elder Scrolls V: Skyrim
Counter-Strike: Global Offensive
Tomb Raider: Anniversary
Sid Meier's Civilization V
The Witcher 3: Wild Hunt - Temerian Armor Set
Unity
Uplay
Assassin's Creed IV Black Flag
MSI Smart Utilities
Microsoft Games for Windows - LIVE Redistributable
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft_VC90_CRT_x86
MSI Fast Boot
Google Drive
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Google Toolbar for Internet Explorer
MSI ECO Center
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Google Toolbar for Internet Explorer
Intel(R) USB 3.0 eXtensible Host Controller Driver
FINAL FANTASY XIV - A Realm Reborn
Microsoft Games for Windows - LIVE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Titanfall™
Microsoft AppLocale
Microsoft SQL Server Compact 3.5 SP2 ENU
Intel® Watchdog Timer Driver (Intel® WDT)
Microsoft ASP.NET MVC 4 Runtime
Intel(R) Chipset Device Software
MSI Live Update 6
Google Update Helper
Skype™ 7.8
Skype Click to Call
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
Adobe Photoshop CS6
Apple Software Update
MSI Super Charger
Apple Application Support (32-bit)
MSI Command Center
Samsung Kies3
XSplit Gamecaster
GPU Temp version 1.0
Microsoft_VC80_CRT_x86
OpenOffice 4.1.1
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Google Update Helper
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Sound Blaster Cinema 2
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
PDF Settings CS6
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Samsung Data Migration
Dragon Age™: Inquisition
MSI Gaming APP
Killer Performance Suite
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Freemake Shared\ProductUpdater\ProductUpdater.exe 00000DA8
C:\Program Files (x86)\Creative\Sound Blaster Cinema 2\Sound Blaster Cinema 2\SBCinema2.exe 00000E5C
C:\Program Files (x86)\GalaxyClient\GalaxyClient Helper.exe 000014FC
C:\Program Files (x86)\GalaxyClient\GalaxyClient.exe 000006C0
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 000010FC
C:\Program Files (x86)\MSI\Fast Boot\FastBoot.exe 00000690
C:\Program Files (x86)\MSI\Live Update\Live Update.exe 000004D0
C:\Program Files (x86)\MSI\Super Charger\Super Charger.exe 00000668
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000FC8
C:\Program Files (x86)\Origin\Origin.exe 00001018
C:\Program Files (x86)\Skype\Phone\Skype.exe 00001168
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001C5C
C:\Program Files (x86)\Steam\Steam.exe 000013F4
C:\Program Files (x86)\Steam\bin\steamwebhelper.exe 000018D0
C:\Users\Majestica\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Update Tool Notifier.exe 000011B0
C:\Users\Majestica\AppData\Roaming\uTorrent\uTorrent.exe 000013EC
DirectX 11 Crashes when in the main 3 nations.
Printable View
-
09-03-2015, 12:26 AMCarbuncleXIDirectX 11 Crashes when in the main 3 nations.
-
09-03-2015, 02:42 AMJudge_Xero
Are you running EVGA 970's by chance?
You should check the Windows Event Log as well for a crash error. -
09-03-2015, 02:57 AMCarbuncleXI
As a matter of fact Ser Xero, yes I am.
-
09-03-2015, 03:13 AMNadirah
It's not just that brand, nor is it just NVidia.
Nor is it just those three nations.
My R9 390 has crashed in hinterlands, Alex, Highlands, etc. Only on DX11. -
09-03-2015, 05:04 AMJudge_Xero
There was a thread floating around where all users of the EVGA 900 series GPUs were having that issue. One person had only just bought theirs so they exchanged it for an MSI brand and didn't have the issue since.
May want to get in touch with the EVGA forums to see if your issue is related.
http://forum.square-enix.com/ffxiv/t...problems/page2
Here's the link. Seems it's also linked to possibly Steam, EVGA Precision, Display Fusion, and Google Hangouts.
Not to derail the thread, but my Laptop with an AMD GPU was crashing until I changed some stuff around in the Catalyst Control Center. Seems that the options for AMD Optimized and Surface Optimizations were injecting their own graphics formats and crashing my game. I had to change everything to "Use Application Settings" and turn off any sort of AMD optimizing listings, for it to run properly.Quote:
Originally Posted by Nadirah
-
09-04-2015, 08:41 AMNadirahI don't have the AMD optimizing crap installed.Quote:
Originally Posted by Judge_Xero
Was the first thing I removed after updating the driver. -
09-06-2015, 11:19 AMJudge_XeroHmmmm? You removed Catalyst Control Center? That can cause issues all in itself.Quote:
Originally Posted by Nadirah