I use a 360 wired controler and have had the game drop it a few times since the new patch.
Total loss of control in the game for it, but the big X button still causes the popup for windows help, so I know it's still being seen by the PC, just not FFXIV. The mouse and keybord still work fine too.
Seems to come back after a bit except the last time when I used it to log out and drop to the character select screen where it just stopped working all together (except the big X button as usual) I tried for about 10 minutes to get it working again to finish up and exit the game and gave up and used the mouse, then tried the pad again on the start menu screen, but no luck.
It works fine in the config for the control pad. I play in windowed mode and have never had it happen before the last update at all. I have it set to work even if the window is not the selected one at the time as well.
Control pad fail.
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10-06-2011, 02:06 PMXyonicSControl pad fail.
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10-06-2011, 04:04 PMBaccanale
Greetings, XyonicS!
Thank you for posting your concerns about your controller. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide the following details:
Platform:
Specify which version of Windows was in use to play the game.
ISP:
Name of ISP you use to connect to the Internet.
Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)
Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)
Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)
Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always
2.Sometimes
3.Once (Did not reproduce)
4.Unknown
Thanks again for your participation! -
10-06-2011, 09:33 PMXyonicSWindows 7Quote:
Originally Posted by Baccanale
Bigpond here in australia (one of the 2 main carriers)
Cable
30000/1000kbps
oh, ummm, random times between patch 1.19 being available and when I posted the OP, the last time was about 15 minutes before I posted about the issue, I think. I am in Australia so have no idea what the time was there.
2. Sometimes, total of about 5 times. Most only lasted between 5 seconds and 10 seconds, but the last time was from selecting log off in the menu until I gave up and used the mouse after trying every thing, including a ISP speed test.
As I said it never happened before the update.
One time was after fighting some giant crabs for a quest, after the fight I was waiting for my HP and MP to come back, so was not moving the control, once they were maxed I tried to move, but nothing worked on the controler, except the big X button, but the mouse and keybord worked, so was not a connection issue. I also switched to another controler the last time and still no luck. Just worried there may be a small bug got into the last update. I did use the new config program before ever running the game after the patch, just to make sure it was all set right.
If you need more info, just ask, I will help if I am able. -
10-07-2011, 08:57 AMBaccanale
Greetings again, XyonicS!
Thank you for taking the time to provide the information that I requested. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking here or here for any details regarding the development team's investigation. I also suggest contacting the SQUARE ENIX Support Center, just in case they may be able to help you find a solution to this matter. Thanks again for your report!