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Weird Launcher Error
I cannot get the launcher to run.
It was working fine. I restarted my computer to install a second monitor. tried to run the game and kept getting the error on in the image below.
http://i.imgur.com/9v9mkyS.png
Code:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument E:\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (10240.th1.150807-2049)
SYSTEM_CPU Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 2103
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16252.219MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 18684.219MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 119.019GB SYSTEM_FREEDISC_SPACE 44.484GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.573GB SYSTEM_FREEDISC_SPACE 177.492GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 547.968GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 980
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5560
SYSTEM_GRAPHICS_DRIVER_DATE 07/08/2015 12:07:03
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {739B6D97-4805-4721-B21B-CF1E02A7A756}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7525
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 02/08/2015 13:00:46
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2965C303-3D8A-4C70-97F5-3F50994650F2}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7525
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 02/08/2015 13:00:46
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5337C2FC-8697-4A89-B6C8-C08A332C5E01}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7525
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 02/08/2015 13:00:46
SYSTEM_SOUND Realtek HD Audio 2nd output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F6996DAC-AEF1-4F07-9CC6-BD90692EC5C7}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7525
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 02/08/2015 13:00:46
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B0031050-3917-11E5-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {B0033760-3917-11E5-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow 2013
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B003AC90-3917-11E5-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow 2013
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B003D3A0-3917-11E5-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow 2013
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B0035E70-3917-11E5-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga 2014
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B00421C0-3917-11E5-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga 2014
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B00421C0-3917-11E5-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga 2014
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B00448D0-3917-11E5-8008444553540000}
SYSTEM_INPUT_NAME Razer Naga 2014
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B00448D0-3917-11E5-8009444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow 2013
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
boot
Technical Support - Post New Thread - Google Chrome
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe AIR
Adobe Community Help
Adobe Media Player
Google Chrome
Notepad++
TeamViewer 10
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Adobe Community Help
Microsoft_VC80_ATL_x86
Skype™ 7.7
FINAL FANTASY XIV - A Realm Reborn
Microsoft ASP.NET MVC 4 Runtime
Google Update Helper
Microsoft_VC90_MFC_x86
Intel(R) Management Engine Components
Adobe Flash Player 10 ActiveX
Microsoft_VC80_CRT_x86
Adobe Creative Suite 5 Design Premium
Adobe AIR
PDF Settings CS5
Adobe Reader X (10.1.3) MUI
Adobe Flash Player 10 Plugin
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Adobe Media Player
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001714
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00001544
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001CD0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001E04
C:\Users\----------------\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00000474
C:\Users\----------------\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 0000186C
C:\WINDOWS\SysWOW64\cmd.exe 00001E6C
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often triggered by a script parsing error---something may be breaking XML or something else in the Internet Explorer side of things.
Make sure both .Net 3.5 and 4.x frameworks are enabled and updated (appwiz.cpl from the run/search line, click link to turn Windows Features on/off--v3.5 may be listed under a legacy section).
Could have a malformed cookie or other cached file. Cleanup the IE cached files and such (run inetcpl.cpl from search/run box), also make sure your TLS options are enabled on the advanced tab. Worst case scenario, you may need to restore defaults, then go back and enable the TLS options. Couldn't hurt to add the frontier.ffxiv.com site to the trusted sites and such as well.
**note we are talking about Internet Explorer and not Chrome/Firefox/etc. The launcher relies on the underlying MSIE components in the OS--even if you have disabled IE through DISM and such, the launcher still relies on the things you manage through Windows/IE's Internet Properties pages, regardless of what you use as your default browser.
As always, make sure your security isn't interfering (double check for Windows Defender also--a lot of people don't know if it is enabled or not). If you are creating exceptions for the files in your AV don't forget to look for an option to create a network exception for running processes and add the FFXIV or FFXIV_DX11 process there as well.. This is a different animal than the flat file scan exceptions--it can still trap network access for the running process after loading (sort of like your firewall rules for a process). Again, may want to add frontier.ffxiv.com to the trusted list in your security apps as well.
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Couldn't get it to work at all.
Was forced to restore from a recovery image.
EDIT: It didn't take long for this stupid problem to reart its ugly head again.
Can some please heap?