leading numbers and charaters not appearing when using chat specific keyboard

this has been happening for a long time now, and after numerous updates and patches, this hasent been fixed yet. when using teh chat specific keyboard, if you start typing a sentance with a number or a chatarer other than letters (,.? ect.) it does not appear. for example, "10 minutes until behest starts" will appear as " minutes until behest starts".
and if you do start typing with letters, theres a 50-60% chance the first letter will duplicate, and if youre trying to use the auto translate feature, it gets messed up. is there any plan to fix this? if youre trying to relay information quickly and clearly, this causes problems.
ok, i'm done complaining, lol thanks for listening, and keepup the good work!:D

Greetings sdegrazi!

Thank you for taking the time to report this concern for us! I would be more then happy to submit this for you, however, I would like to ask that you please give us some additional information on this matter. Please fill out as much as you're able from the following template for us. Upon receipt, we will submit this for review for you! Although it may seem as though this template is not necessary as it requests information related to your character specifically, however, the information you give might help find the exact cause as to why an issue may be happening.

Thank you for your time and apologies for any inconvenience!

-=Game Master Emdub=-


Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Class/Skill Rank:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Platform: windows vista
ISP: cablevision
Type of Internet Connection: cable
Internet Connection Speed:
Date & Time: any
Frequency: always
Character Name: bender rodriguez
Race: lalafel
World: istory
Class/Skill Rank: 50
Area and Coordinates: N/A
Party or Solo: both
NPC Name: n/a
Monster Name: n/a
In-Game Time: n/a
Steps:
1.type in chat window using chat-specific keyboard
2.
3.

Greetings, sdegrazi!
Thank you for taking the time to provide the information that Emdub requested. I have made sure to submit your information to the development team, and they will thoroughly investigate this matter, based on your report. I recommend checking here or here for any details regarding their investigation. Thanks again for your report!