So my subscription ends in 37 days, and I decided I should extend it by 3 more months today. I've been subbed since day one (XIV) and for 3 months in XI. I want to renew both of them, but I suddenly see that the Paysafe option for Crysta is removed.
I don't use my cards online, and Paysafe was the way I went with for a year now. Suddenly, I find out it's not there anymore, and only after digging through the forums. Seriously now? Not even notifying us? No way am I importing game cards (since hey, you stopped selling them in Greece), and no way am I using my job's payment card online. Unless I find another way, in 37 days I'll say goodbye after a whole year and a half (almost) of constant subscribing. This is how you treat the players?
Thank you!
Payment options removed? Seriously?
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10-15-2014, 07:17 AMCrashOkamiPayment options removed? Seriously?
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10-15-2014, 07:47 AMRaist
Camate posted in a thread over in General Discussion that they are working on bringing PayPal back as an option... but could not divulge any of the details to us. Hopefully they will have some official announcement for us soon.
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10-15-2014, 07:54 AMLithera
They announced the discontinuation all the way back in June and reiterated the fact on the Lodestone more than once.
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10-15-2014, 08:23 AMCrashOkamiWelp, it might be the only way to resub. It's the first time I'm having such a difficulty in subscribing to an MMO. I want to play as much as the next guy, but Square just makes it hard. Thanks for the info!Quote:
Originally Posted by Raist
... and? They're changing the whole payment system and they're not even e-mailing people? You have to go on the forums to find out? Seriously?Quote:
Originally Posted by Lithera
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10-15-2014, 08:28 AMRaistNo... it's been right there in your launcher every time you logged into the game. Critical Lodestone notices are posted in the launcher. They put it up on 07/01/14:Quote:
Originally Posted by CrashOkami
http://na.finalfantasyxiv.com/lodest...3368969ee71d38
Just loaded my launcher it is still showing in the Special Notices section on the left under the slideshow.Quote:
07/01/2014 7:04 PM
[Important] Regarding Ultimate Game Card and Ultimate Points
This is a notice to all customers who use PlaySpan’s Ultimate Game Card or UltimatePoints as a method of payment to purchase Crysta.
As you already may be aware, PlaySpan will be retiring the Ultimate Game Card and UltimatePoints. This means these 2 options will no longer be offered as a payment method for purchasing Crysta. The last day to redeem retail Ultimate Game Card codes will be September 29, 2014 and the last day to redeem your UltimatePoints will be October 31, 2014. For additional information regarding the retirement of these options, please visit the appropriate link below.
Ultimate Game Card: http://www.ultimategamecard.com/
UltimatePoints: http://www.ultimatepay.com/
In light of this news, we are also working with payment providers to increase the number of payment solutions we can offer.
Also, if you registered with the UP system and provided them a valid email address, they emailed everyone about it back in June. They've been sending reminder emails on it every couple of weeks since. Think I deleted one just last week in fact. -
10-15-2014, 08:32 AMCrashOkami
Oh well, my bad for not noticing then. But still, it is huge, an e-mail would have raised awareness way better than a notice on the bottom of the launcher.