Random/Consistent Freezing of 3D Rendering and Ambient Audio [PC]

Time: Since Patch 2.3 (on July 8th at 10:00 AM Central)

Frequency: Randomly and Consistent

World name: Ragnarok

Character name: Ian Carlson

NPC name: Not applicable. System/Technical Difficulty.

Monster name: Not applicable. System/Technical Difficulty.

Class/Level: Any Class, Any Level. System/Technical Difficulty.

Party or solo: Both.

In-game time: Any time.

Area and coordinates: All of Mor Dhona (Highest Rate of Reproduction), and all of Eorzea.

Steps:
0. Requires PC Platform. Have an AMD Radeon HD 7950 with Standard (Desktop) or higher settings. Cannot be mobile GPU. Have an Intel i5-4670K as a processor. (Stock Cooling, Not Overclocked.) Use Latest AMD Catalyst Drivers.

1. Login to the game. Travel to Mor Dhona.

2. Around Revanant's Toll, walk around or run around, use mounts if need be. After a while (Possibly after an hour or two) the game will start to freeze and lag engine-side. The in-game mouse cursor can still move, but the game's Ambient Sound Effects (IE: Crowd) freeze as well as the entirety of the 3D Rendering Engine. This will rectify itself after a few seconds, but sometimes will immediately re-apply. Sometimes, it can happen during teleport animation, at which point, the game will freeze for much longer.

3. After having done this, go to other areas, and continue about the day of your character... and eventually you will get an error stating that Final Fantasy XIV: A Realm Reborn has encountered an error and must be closed/restarted. (As a pop-up dialog outside of the game) (With the Code (1) at the end of the error.) You can still play the game until the game forces the error to close the game when transitioning to other areas.

Connection Specs
- Type of internet connection/provider: Charter Communications
- Modem maker/model number: Motorola SURFboard (SB6120)

PC Specs

Code:

---


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument        C:\Users\Ian\Documents
FINAL FANTASY XIV - A Realm Reborn        C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn        Language 1                Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS        Windows 8.1 Enterprise Evaluation 64-bit (6.2, Build 9200) (9600.winblue_gdr.140330-1035)
SYSTEM_CPU        Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM        SYSTEM_CORE_LOGIC 4  SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS        BIOS Date: 03/18/14 19:32:32 Ver: 04.06.05
SYSTEM_LANGUAGE        English (Regional Setting: English)
SYSTEM_MEMORY        16264.063MB
SYSTEM_VIRTUAL_MEMORY        2047.875MB
SYSTEM_PAGE_FILE        18696.063MB
SYSTEM_STORAGE        C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 465.418GB    SYSTEM_FREEDISC_SPACE 314.499GB
SYSTEM_DIRECTX_VERSION        DirectX 11
SYSTEM_GRAPHICS        AMD Radeon HD 7900 Series
SYSTEM_GRAPHICS_DEVICE        \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP        ATI display adapter (0x679A)
SYSTEM_GRAPHICS_MAKER        Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM        3046.137 MB
SYSTEM_GRAPHICS_SHARED_VRAM        1049.801 MB
SYSTEM_GRAPHICS_DAC        Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE        1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER        aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION        8.17.0010.1299
SYSTEM_GRAPHICS_DRIVER_DATE        5/22/2014 9:28:04 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE        English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER        3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE        SYSTEM_SUPPORT
SYSTEM_SOUND        Speakers (Turtle Beach PX22)
SYSTEM_SOUND_DEVICE_ID        {633E6D04-2F91-49C8-8E32-939DEF6CB3D7}
SYSTEM_SOUND_DEVICE_NAME        USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION        6.03.9600.16490
SYSTEM_SOUND_DRIVER_LANGUAGE        English
SYSTEM_SOUND_DRIVER_DATE        12/13/2013 2:24:20 AM
SYSTEM_SOUND        1 - E2742 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID        {FE0C2EC0-5086-4017-97F2-FA5C62D84EC9}
SYSTEM_SOUND_DEVICE_NAME        AtihdWB6.sys
SYSTEM_SOUND_DRIVER_VERSION        9.00.0000.9905
SYSTEM_SOUND_DRIVER_LANGUAGE        English
SYSTEM_SOUND_DRIVER_DATE        3/11/2014 9:20:04 AM
SYSTEM_INPUT        {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME        Mouse
SYSTEM_INPUT_REMARKS        SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT        {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME        Keyboard
SYSTEM_INPUT_REMARKS        SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT        {0BEF98E0-9C82-11E3-8001444553540000}
SYSTEM_INPUT_NAME        Razer BlackWidow Ultimate 2013
SYSTEM_INPUT_REMARKS        SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT        {0BF230F0-9C82-11E3-8002444553540000}
SYSTEM_INPUT_NAME        Razer BlackWidow Ultimate 2013
SYSTEM_INPUT_REMARKS        SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT        {0BF25800-9C82-11E3-8003444553540000}
SYSTEM_INPUT_NAME        Turtle Beach PX22
SYSTEM_INPUT_REMARKS        SYSTEM_GAMEPAD_AXIS 1  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT        {0BF6C4D0-9C82-11E3-8004444553540000}
SYSTEM_INPUT_NAME        Razer Naga
SYSTEM_INPUT_REMARKS        SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT        {0BF73A00-9C82-11E3-8005444553540000}
SYSTEM_INPUT_NAME        Razer Naga
SYSTEM_INPUT_REMARKS        SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT        {0BF7AF30-9C82-11E3-8006444553540000}
SYSTEM_INPUT_NAME        HID-compliant consumer control device
SYSTEM_INPUT_REMARKS        SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT        {0BF7AF30-9C82-11E3-8007444553540000}
SYSTEM_INPUT_NAME        Razer BlackWidow Ultimate 2013
SYSTEM_INPUT_REMARKS        SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

In-Game Bugs - Post New Thread - Mozilla Firefox
Fairy Tail
VLC media player
Friends
Skype™ - coldreactive@gmail.com
Volume Mixer - Speakers (Turtle Beach PX22)
AMD:CCC-AEMCapturingWindow


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 14 Plugin
Battlelog Web Plugins
Cheat Engine 6.3
Deluge 1.3.6
marvell 91xx driver
Microsoft Help Viewer 2.1
Mozilla Firefox 30.0 (x86 en-US)
Mozilla Maintenance Service
Open Broadcaster Software
Xiph.Org Open Codecs 0.85.17777
OpenAL
Origin
Raptr
RPG MAKER VX Ace RTP
Steam
SumatraPDF
Uplay
Windows Live Essentials
Microsoft Help Viewer 2.1
Microsoft SQL Server 2012 T-SQL Language Service
Microsoft System CLR Types for SQL Server 2012
CCC Help Dutch
Entity Framework Tools for Visual Studio 2013
CCC Help Japanese
Microsoft SQL Server Data Tools - enu (12.0.30919.1)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Photo Gallery
Microsoft .NET Framework 4.5.1 SDK
Microsoft XNA Framework Redistributable 3.1
Microsoft SQL Server 2012 Data-Tier App Framework
System Requirements Lab for Intel
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Catalyst Control Center - Branding
Java 7 Update 55
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
Microsoft SQL Server 2012 Management Objects
CCC Help German
Prerequisites for SSDT
CCC Help Danish
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
CCC Help English
Windows Live Installer
CCC Help French
Catalyst Control Center Graphics Previews Common
Java Auto Updater
Microsoft .NET Framework 4.5 SDK
CCC Help Finnish
Microsoft .NET Framework 4.5 Multi-Targeting Pack
CCC Help Turkish
Windows Live PIMT Platform
CCC Help Russian
CCC Help Chinese Traditional
Intel(R) Management Engine Components
Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1)
Catalyst Control Center Localization All
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
Microsoft Visual C++ 2005 Redistributable
CCC Help Polish
DefianceRuntimes
Skype™ 6.16
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
CCC Help Italian
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
NVIDIA PhysX
Movie Maker
MSVCRT
MSVCRT110
Windows Live SOXE Definitions
CCC Help Portuguese
CCC Help Thai
Windows Live UX Platform
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Windows Live Photo Common
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Windows Live UX Platform Language Pack
CCC Help Chinese Standard
CCC Help Norwegian
Windows Live Communications Platform
CCC Help Spanish
Photo Common
Windows Live SOXE
CCC Help Czech
Movie Maker
CCC Help Greek
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for  (KB2504637)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU)
CCC Help Korean
Microsoft XNA Framework Redistributable 4.0 Refresh
CCC Help Hungarian
Photo Gallery
AMD Catalyst Control Center
D3DX10
Catalyst Control Center InstallProxy
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
CCC Help Swedish
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Windows Live Essentials
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\PROGRA~2\Raptr\raptr_im.exe        00001198
C:\Program Files (x86)\Mozilla Firefox\firefox.exe        00001344
C:\Program Files (x86)\Skype\Phone\Skype.exe        000019EC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe        0000186C
C:\Program Files (x86)\Steam\Steam.exe        000008A8

---

Browser Information
- Name and version of the browser currently in-use: Mozilla Firefox 30.0
- Internet Explorer Version: 11 (Windows 8.1)

Additional Notes
This is a different issue than camera panning, zooming and movement. The game will also freeze even if you stand completely still or the camera remains still. Only ambient and SFX audio is/are affected by the freezing, background music still plays. When these freezes occur, FFXIV uses up over 90% of the CPU.