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  1. #1
    Player

    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    576

    Random/Consistent Freezing of 3D Rendering and Ambient Audio [PC]

    Time: Since Patch 2.3 (on July 8th at 10:00 AM Central)

    Frequency: Randomly and Consistent

    World name: Ragnarok

    Character name: Ian Carlson

    NPC name: Not applicable. System/Technical Difficulty.

    Monster name: Not applicable. System/Technical Difficulty.

    Class/Level: Any Class, Any Level. System/Technical Difficulty.

    Party or solo: Both.

    In-game time: Any time.

    Area and coordinates: All of Mor Dhona (Highest Rate of Reproduction), and all of Eorzea.

    Steps:
    0. Requires PC Platform. Have an AMD Radeon HD 7950 with Standard (Desktop) or higher settings. Cannot be mobile GPU. Have an Intel i5-4670K as a processor. (Stock Cooling, Not Overclocked.) Use Latest AMD Catalyst Drivers.

    1. Login to the game. Travel to Mor Dhona.

    2. Around Revanant's Toll, walk around or run around, use mounts if need be. After a while (Possibly after an hour or two) the game will start to freeze and lag engine-side. The in-game mouse cursor can still move, but the game's Ambient Sound Effects (IE: Crowd) freeze as well as the entirety of the 3D Rendering Engine. This will rectify itself after a few seconds, but sometimes will immediately re-apply. Sometimes, it can happen during teleport animation, at which point, the game will freeze for much longer.

    3. After having done this, go to other areas, and continue about the day of your character... and eventually you will get an error stating that Final Fantasy XIV: A Realm Reborn has encountered an error and must be closed/restarted. (As a pop-up dialog outside of the game) (With the Code (1) at the end of the error.) You can still play the game until the game forces the error to close the game when transitioning to other areas.

    Connection Specs
    - Type of internet connection/provider: Charter Communications
    - Modem maker/model number: Motorola SURFboard (SB6120)

    PC Specs
    Code:
    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
    
    MyDocument	C:\Users\Ian\Documents
    FINAL FANTASY XIV - A Realm Reborn	C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified
    
    
    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-
    
    SYSTEM_OS	Windows 8.1 Enterprise Evaluation 64-bit (6.2, Build 9200) (9600.winblue_gdr.140330-1035)
    SYSTEM_CPU	Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
    SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 4  SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS	BIOS Date: 03/18/14 19:32:32 Ver: 04.06.05
    SYSTEM_LANGUAGE	English (Regional Setting: English)
    SYSTEM_MEMORY	16264.063MB
    SYSTEM_VIRTUAL_MEMORY	2047.875MB
    SYSTEM_PAGE_FILE	18696.063MB
    SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 465.418GB    SYSTEM_FREEDISC_SPACE 314.499GB
    SYSTEM_DIRECTX_VERSION	DirectX 11
    SYSTEM_GRAPHICS	AMD Radeon HD 7900 Series
    SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP	ATI display adapter (0x679A)
    SYSTEM_GRAPHICS_MAKER	Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM	3046.137 MB
    SYSTEM_GRAPHICS_SHARED_VRAM	1049.801 MB
    SYSTEM_GRAPHICS_DAC	Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER	aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION	8.17.0010.1299
    SYSTEM_GRAPHICS_DRIVER_DATE	5/22/2014 9:28:04 PM
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
    SYSTEM_SOUND	Speakers (Turtle Beach PX22)
    SYSTEM_SOUND_DEVICE_ID	{633E6D04-2F91-49C8-8E32-939DEF6CB3D7}
    SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.03.9600.16490
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	12/13/2013 2:24:20 AM
    SYSTEM_SOUND	1 - E2742 (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID	{FE0C2EC0-5086-4017-97F2-FA5C62D84EC9}
    SYSTEM_SOUND_DEVICE_NAME	AtihdWB6.sys
    SYSTEM_SOUND_DRIVER_VERSION	9.00.0000.9905
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	3/11/2014 9:20:04 AM
    SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME	Mouse
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME	Keyboard
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{0BEF98E0-9C82-11E3-8001444553540000}
    SYSTEM_INPUT_NAME	Razer BlackWidow Ultimate 2013
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{0BF230F0-9C82-11E3-8002444553540000}
    SYSTEM_INPUT_NAME	Razer BlackWidow Ultimate 2013
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{0BF25800-9C82-11E3-8003444553540000}
    SYSTEM_INPUT_NAME	Turtle Beach PX22
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 1  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{0BF6C4D0-9C82-11E3-8004444553540000}
    SYSTEM_INPUT_NAME	Razer Naga
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{0BF73A00-9C82-11E3-8005444553540000}
    SYSTEM_INPUT_NAME	Razer Naga
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{0BF7AF30-9C82-11E3-8006444553540000}
    SYSTEM_INPUT_NAME	HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 573  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{0BF7AF30-9C82-11E3-8007444553540000}
    SYSTEM_INPUT_NAME	Razer BlackWidow Ultimate 2013
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
    
    
    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
    
    In-Game Bugs - Post New Thread - Mozilla Firefox
    Fairy Tail
    VLC media player
    Friends
    Skype™ - coldreactive@gmail.com
    Volume Mixer - Speakers (Turtle Beach PX22)
    AMD:CCC-AEMCapturingWindow
    
    
    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
    
    Adobe Flash Player 14 Plugin
    Battlelog Web Plugins
    Cheat Engine 6.3
    Deluge 1.3.6
    marvell 91xx driver
    Microsoft Help Viewer 2.1
    Mozilla Firefox 30.0 (x86 en-US)
    Mozilla Maintenance Service
    Open Broadcaster Software
    Xiph.Org Open Codecs 0.85.17777
    OpenAL
    Origin
    Raptr
    RPG MAKER VX Ace RTP
    Steam
    SumatraPDF
    Uplay
    Windows Live Essentials
    Microsoft Help Viewer 2.1
    Microsoft SQL Server 2012 T-SQL Language Service 
    Microsoft System CLR Types for SQL Server 2012
    CCC Help Dutch
    Entity Framework Tools for Visual Studio 2013
    CCC Help Japanese
    Microsoft SQL Server Data Tools - enu (12.0.30919.1)
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
    Photo Gallery
    Microsoft .NET Framework 4.5.1 SDK
    Microsoft XNA Framework Redistributable 3.1
    Microsoft SQL Server 2012 Data-Tier App Framework 
    System Requirements Lab for Intel
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
    Catalyst Control Center - Branding
    Java 7 Update 55
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft XNA Framework Redistributable 4.0
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
    Microsoft SQL Server 2012 Management Objects 
    CCC Help German
    Prerequisites for SSDT 
    CCC Help Danish
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610
    CCC Help English
    Windows Live Installer
    CCC Help French
    Catalyst Control Center Graphics Previews Common
    Java Auto Updater
    Microsoft .NET Framework 4.5 SDK
    CCC Help Finnish
    Microsoft .NET Framework 4.5 Multi-Targeting Pack
    CCC Help Turkish
    Windows Live PIMT Platform
    CCC Help Russian
    CCC Help Chinese Traditional
    Intel(R) Management Engine Components
    Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1)
    Catalyst Control Center Localization All
    Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
    Microsoft Visual C++ 2005 Redistributable
    CCC Help Polish
    DefianceRuntimes
    Skype™ 6.16
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
    CCC Help Italian
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
    NVIDIA PhysX
    Movie Maker
    MSVCRT
    MSVCRT110
    Windows Live SOXE Definitions
    CCC Help Portuguese
    CCC Help Thai
    Windows Live UX Platform
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
    Windows Live Photo Common
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
    Windows Live UX Platform Language Pack
    CCC Help Chinese Standard
    CCC Help Norwegian
    Windows Live Communications Platform
    CCC Help Spanish
    Photo Common
    Windows Live SOXE
    CCC Help Czech
    Movie Maker
    CCC Help Greek
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
    Microsoft .NET Framework 4 Multi-Targeting Pack
    Update for  (KB2504637)
    Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU)
    CCC Help Korean
    Microsoft XNA Framework Redistributable 4.0 Refresh
    CCC Help Hungarian
    Photo Gallery
    AMD Catalyst Control Center
    D3DX10
    Catalyst Control Center InstallProxy
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610
    CCC Help Swedish
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
    Intel(R) Processor Graphics
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Windows Live Essentials
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    
    
    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
    
    C:\PROGRA~2\Raptr\raptr_im.exe	00001198
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe	00001344
    C:\Program Files (x86)\Skype\Phone\Skype.exe	000019EC
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe	0000186C
    C:\Program Files (x86)\Steam\Steam.exe	000008A8



    Browser Information
    - Name and version of the browser currently in-use: Mozilla Firefox 30.0
    - Internet Explorer Version: 11 (Windows 8.1)

    Additional Notes
    This is a different issue than camera panning, zooming and movement. The game will also freeze even if you stand completely still or the camera remains still. Only ambient and SFX audio is/are affected by the freezing, background music still plays. When these freezes occur, FFXIV uses up over 90% of the CPU.
    (0)
    Last edited by coldreactive; 07-11-2014 at 05:09 AM.