contact us forms will not load

Thread Title:
when trying to use the "report harassment", "report cheating", "report a bug", or "Leave a suggestion" forms from the "Contact us" tab under support, the forms do not load.

ISP:
Time Warner.

Type of Internet Connection:
Cable

Internet Connection Speed:
20mb down, 5mb up

Date & Time:
8:20 am eastern

Frequency:
Always


Character Name:
Wee One

Race:
Lalafell F

World:
Leviathan

Class/Level:
Bard / 50

Area and Coordinates:
Lavender beds ward 3

Party or Solo:
Solo

NPC Name:
"None".

Monster Name:
"None".

In-Game Time:
2:27 p.m.

Steps:
Click system from main menu
Click support desk
Click contact us
click any of the buttons
form pops up with "title" and "body" but the template does not load and text can not be entered into the form.

I can confirm having had this issue myself. Didn't report because it seems to correct itself from time to time. I suspect it might be tied to Server Traffic, because I once had the unloaded form and it loaded after less than a minute.

ISP:
Videotron Ltée

Internet Connection Speed:
20mbps DL / 5mbps UL

World:
Goblin