End the Debate? Hardcore and Regular Servers
SE,
If you feel the need to be torn between one opinion or the other, why not just create Hardcore servers with specific rewards (Cosmetics, titles, mounts etc) to people who put their nose to the grind in the way that 60 HR a week gamers do.
Make regular servers for casuals. If you want to have those specific individuals who complained (which to be honest I saw few of in comparison to the complaints right now which alone should say something) they will go to the Hardcore servers, with their Hardcore friends.
Also put flags on Coil Items / Relics etc from Regular servers to make them inert paper weights on Hardcore Servers.
This is a very simple solution that even Free Shard managers utilize.
This would allow you to say to Hardcore Players that eventually wine about content being too hard or grindy:
Okay go to a Regular server, 18 dollars please.
And to the Casuals that complain/wine about no challenges
Okay go to a Hardcore server, 18 dollars please.
End of debate forever.