Can't Complete Version Check

As I've seen, many people are having this problem.
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FFXIV Boot Error
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Unable to complete version check.
[30605][20448][10009][10019]
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OK
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So first thing is first.

I have done:
1. Checked for Quick Knowledge and SavingBull, didn't have either installed.
2. Reinstalled FF14, but can't even download the game since I get the same error.

Anyone have any more information regarding this? My game was working fine days ago, and I have Windows 7, so it can't be that new windows 8 update. Pretty disappointing since I just re-upped my sub.

Go to your FFXIV_BOOT.cfg file. By default, it's installed in:

[User]/Documents/my games/Final Fantasy XIV - A Realm Reborn/

What's in that file? Could you copy & paste?

<FINAL FANTASY XIV Boot Config File>

<Version>
Version 2
Language 1
Region 2
EulaAgreement 1
StartupCompleted 1
B4EulaAgreement 0
BootVersionCheckMode 0
ConfigReset 0

Your B4EulaAgreement might be the issue; try changing it to 1, so your file will now look like this:


<FINAL FANTASY XIV Boot Config File>

<Version>
Version 2
Language 1
Region 2
EulaAgreement 1
StartupCompleted 1
B4EulaAgreement 1
BootVersionCheckMode 0
ConfigReset 0

Nothing has changed, the same error still pops up.

I also tried changing the region, which did nothing.

Quote:

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Originally Posted by Luphey

Nothing has changed, the same error still pops up.

I also tried changing the region, which did nothing.

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Alright, then my next recommendation would be making sure that you can even connect to their servers after flushing your DNS. If you don't know how to flush your DNS:

Open a command prompt by clicking the Windows button -> search "cmd" -> open the program that pops up -> type "ipconfig/flushdns" (without the quotes).

From there, still in the command prompt, try to ping the data centers:

NA: 184.107.107.176
JP: 202.67.53.202
EU: 209.130.141.243

If you can't ping any of those, then that means there's an issue with your connection and not your computer.

Edit: And in case you don't know how to ping, all you need to do is simply type ping [IP] in the command prompt. So for example, to ping the NA data center, you would type: ping 184.107.107.176

I was able to ping all 3 of the servers.

Quote:

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Originally Posted by Luphey

I was able to ping all 3 of the servers.

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Those are web servers... not even connected to the game. Here's a few DNS names that are hard-coded into the executable, with the IP's they should resolve. See if you can get to them by name:

frontier.ffxiv.com (124.150.157.190)
patch-gamever.ffxiv.com (124.150.157.126)
neolobby02.ffxiv.com (199.91.189.74)

The 124 IP's are servers in Japan, the 199 is a lobby server in Canada.

If basic routing is good, than it may be an issue with your files. Many have reported a mismatch in the version check files. Navigate to this folder:
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game

Open the ffxivgame.bck and ffxivgame.ver in a text editor to see if they have version numbers in them. If they match, then your patch files could have become corrupted. You can find/remove the downloads in here (insert your systems user account name at <USERNAME>):
C:\Users\<USERNAME>\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivpatch

Im having the same issue and tried every method possible so far, though I hadn't heard of that one, I checked my game folder and apparently I only had the ffxivgame.ver file but not the ffxivgame.bck, I guess this could be an issue in updating the client?..also I was able to ping every server without issues.

I had no problem pinging all 3 of those servers ,and deleting the patch files didn't change anything.