Myth items bought but not appearing in armoury

So... I bought a myth item (hero choker of healing) and spent 375 myth tomes to do so. Checked my armoury to equip it and see my new ilvl and it wasn't there. I checked if I had bought the wrong one but no new item were in armoury/inventory/retainer. My myth tomes however were gone so I spent my tomes on... nothing?

Don't know if this has happened to anyone but after saving for weeks a nice amount of myth and have the item not appear is rather annoying. Sort it out SE since you asked me to report it on here. I want the item I bought with my tomes

Thanks

To increase your chances, read http://forum.square-enix.com/ffxiv/t...-THIS-FIRST%29
and follow the instructions.

Did you try to contact a GM for item restore?

Like this?

Time:10/03/2014 5.45pm approx
Frequency: a one off it seems (and I hope)
World name:Cerberus
Character name:Abeloech Cernunos
NPC name:Auriana
Monster name:N/A
Class/Level:WHM lvl 50
Party or solo: Solo
In-game time: No idea... 5.45pm?
Area and coordinates:Revenant' Toll 22-6
Steps:
1. Bought Hero Choker of Healing with 375 Myth
2. Tried to equip said choker but not in armoury/inventory
3. 6 Myth left so myth taken, item not given


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Model Number of the PlayStation 3 You Are Using
- Model Number: CECH 4003C