Best service in an mmo

Today I had an issue with harassment by a player so I reported them not even 2 minutes after I sent the report I was greeted by GM Xetyline on Behemoth server he/she quickly resolved my issue and was very polite and helpful I have played many MMO's for years and this is by far the best service I have had to date I was very pleased to see such nice and helpful GM and wanted to leave the feedback here of the Best customer service I have ever seen in any MMO thank you GM Xetyline and Square Enix for hiring such great staff

After seeing a few posts like this, it seems the in game GM's are much MUCH better at customer service than the out of game support team.

I'm glad you had a good experience, but you must sate my curiosity! What happened!?

I had the pleasure to meet Xetyline too. She a good one for sure.

Gm is not the same as the crappy cs you will find on live chat or calling. There was something like a 700 page thread about it, lol.

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Originally Posted by Wyvernheart

Gm is not the same as the crappy cs you will find on live chat or calling. There was something like a 700 page thread about it, lol.

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Uhh... Nobody said they were the same.