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  1. #1
    Player
    Grimsins's Avatar
    Join Date
    Dec 2013
    Posts
    7
    Character
    Grim Sin
    World
    Behemoth
    Main Class
    Thaumaturge Lv 50

    Best service in an mmo

    Today I had an issue with harassment by a player so I reported them not even 2 minutes after I sent the report I was greeted by GM Xetyline on Behemoth server he/she quickly resolved my issue and was very polite and helpful I have played many MMO's for years and this is by far the best service I have had to date I was very pleased to see such nice and helpful GM and wanted to leave the feedback here of the Best customer service I have ever seen in any MMO thank you GM Xetyline and Square Enix for hiring such great staff
    (5)

  2. #2
    Player
    Odd's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    908
    Character
    Tiri Thon
    World
    Goblin
    Main Class
    Dancer Lv 90
    After seeing a few posts like this, it seems the in game GM's are much MUCH better at customer service than the out of game support team.

    I'm glad you had a good experience, but you must sate my curiosity! What happened!?
    (1)

  3. #3
    Player
    JagerForrester's Avatar
    Join Date
    Sep 2013
    Posts
    84
    Character
    Thunderin Lightnin
    World
    Coeurl
    Main Class
    Paladin Lv 60
    I had the pleasure to meet Xetyline too. She a good one for sure.
    (0)

  4. #4
    Player
    Wyvernheart's Avatar
    Join Date
    Jul 2013
    Posts
    275
    Character
    Wyvern Heart
    World
    Balmung
    Main Class
    Lancer Lv 80
    Gm is not the same as the crappy cs you will find on live chat or calling. There was something like a 700 page thread about it, lol.
    (0)

  5. #5
    Player
    Odd's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    908
    Character
    Tiri Thon
    World
    Goblin
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Wyvernheart View Post
    Gm is not the same as the crappy cs you will find on live chat or calling. There was something like a 700 page thread about it, lol.
    Uhh... Nobody said they were the same.
    (0)

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