Trying to reactivating account

Hi,

I need some help trying to reactivate my wife's account. . . . .

This what i did.

went to moogle station. . .
clicked on the button that said "Proceed to Payment"
followed all the instruction. . .
SE even put a placeholder charge on my account (inputed the cc 3 times so they put the placeholder charge 3 times)
and when I try to log back in the launcher says "No valid or active service account is available to play FF14 ARR"


When I go to moogle station it says my char is Inactive and i'm trying to look for a way to activate it. Anybody know how to do it?

Thanks in advance ^.^

Some have had problems with credit cards and found buying crysta and apply that to the account works.

I'm thinking of doing that however those 3 $1 placeholder charges will not go through? I dont want to buy crysta just to get charged $45 from the other charges.

My other question is do you get a email if the payment do go through?




Update: Thx wobble I did buy crysta and it worked. I didnt get error messages so I didnt think it was like ppls payment errors but I guess that's what happend. Thx for the tip.