Can anyone else not re-sub through mog station because of error 601?

This is so annoying, I have like 5 credit cards and mog station isn't taking any of them so I can re-sub after my trial period ended.

What do I do in this situation?

Quote:

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Originally Posted by Princey

This is so annoying, I have like 5 credit cards and mog station isn't taking any of them so I can re-sub after my trial period ended.

What do I do in this situation?

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Failing a direct solution, you can use an ultimate gametime card to load crysta, and then switch to crysta as the method of renewal.

I think there were some threads mentioning the difference between 401 and 601, where one was a browser problem, and the other related to a mismatch between country of card and the account but I am not positive myself.

I would search the general and technical support forums for 601 to see if you can find an alternative solution.

EDIT:

http://forum.square-enix.com/ffxiv/t...on-Mog-Station

Sounds like 601 may also be a country of origin issue.

I would definitely try going for the Ultimate Pay option.

Quote:

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Originally Posted by Rivienne

Failing a direct solution, you can use an ultimate gametime card to load crysta, and then switch to crysta as the method of renewal.

I think there were some threads mentioning the difference between 401 and 601, where one was a browser problem, and the other related to a mismatch between country of card and the account but I am not positive myself.

I would search the general and technical support forums for 601 to see if you can find an alternative solution.

EDIT:

http://forum.square-enix.com/ffxiv/t...on-Mog-Station

Sounds like 601 may also be a country of origin issue.

I would definitely try going for the Ultimate Pay option.

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Thank you, you've been a major help.

The VPN didn't work. And ultimate pay uses Crysta? When I go to add Crysta funds into my account I get error "(11000) A technical issue has occurred. Try accessing the site again. If the issue still has not been resolved, please contact the Square Enix Support Center."

I am seriously getting pissed off by this now. I can't use my credit cards, I can't use Crysta, apparently there is no way for me to re-sub to this game. And I REALLY want to play. Considering just dropping it and quitting because of terrible service from Square Enix.

I'm getting error 401, and 11000 when I'm trying to add Crysta.

Ugh, this isn't worth the stress.

Did your sub just expire today? Or is this an ongoing problem? If this is a EU account, you can use game time cards, and that is probably the only sane solution left to you as far as I can see.

It sounds like people in certain countries are locked out of crysta and that is what the 11000 error often is. Further it sounds like the payment system does a multiple time out lock based on how far away your IP address is from the registered country.

Either way this is really terrible. I am sorry. :(

well you're not alone..
same happening here x.x.. so stupid.. we just CAN'T pay wth...

weird I subbed on Saturday with my credit card and that worked fine, all I did was register my card and then selected what sub I wanted.

Why do you have so many credit cards?

How much debt are you in?

Are you using NoScript? or anything else that blocks javascript? I heard some people had issues because of that.