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  1. #1
    Player
    Princey's Avatar
    Join Date
    Aug 2013
    Location
    Wherever the cute boys are at
    Posts
    27
    Character
    Siren Prince
    World
    Gilgamesh
    Main Class
    Arcanist Lv 50

    Can anyone else not re-sub through mog station because of error 601?

    This is so annoying, I have like 5 credit cards and mog station isn't taking any of them so I can re-sub after my trial period ended.

    What do I do in this situation?
    (0)

  2. #2
    Player
    Rivienne's Avatar
    Join Date
    Aug 2013
    Posts
    347
    Character
    Rivienne Bertouaint
    World
    Behemoth
    Main Class
    Conjurer Lv 36
    Quote Originally Posted by Princey View Post
    This is so annoying, I have like 5 credit cards and mog station isn't taking any of them so I can re-sub after my trial period ended.

    What do I do in this situation?
    Failing a direct solution, you can use an ultimate gametime card to load crysta, and then switch to crysta as the method of renewal.

    I think there were some threads mentioning the difference between 401 and 601, where one was a browser problem, and the other related to a mismatch between country of card and the account but I am not positive myself.

    I would search the general and technical support forums for 601 to see if you can find an alternative solution.

    EDIT:

    http://forum.square-enix.com/ffxiv/t...on-Mog-Station

    Sounds like 601 may also be a country of origin issue.

    I would definitely try going for the Ultimate Pay option.
    (1)
    Last edited by Rivienne; 10-09-2013 at 05:52 AM.

  3. #3
    Player
    Princey's Avatar
    Join Date
    Aug 2013
    Location
    Wherever the cute boys are at
    Posts
    27
    Character
    Siren Prince
    World
    Gilgamesh
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Rivienne View Post
    Failing a direct solution, you can use an ultimate gametime card to load crysta, and then switch to crysta as the method of renewal.

    I think there were some threads mentioning the difference between 401 and 601, where one was a browser problem, and the other related to a mismatch between country of card and the account but I am not positive myself.

    I would search the general and technical support forums for 601 to see if you can find an alternative solution.

    EDIT:

    http://forum.square-enix.com/ffxiv/t...on-Mog-Station

    Sounds like 601 may also be a country of origin issue.

    I would definitely try going for the Ultimate Pay option.
    Thank you, you've been a major help.
    (0)

  4. #4
    Player
    Princey's Avatar
    Join Date
    Aug 2013
    Location
    Wherever the cute boys are at
    Posts
    27
    Character
    Siren Prince
    World
    Gilgamesh
    Main Class
    Arcanist Lv 50
    The VPN didn't work. And ultimate pay uses Crysta? When I go to add Crysta funds into my account I get error "(11000) A technical issue has occurred. Try accessing the site again. If the issue still has not been resolved, please contact the Square Enix Support Center."

    I am seriously getting pissed off by this now. I can't use my credit cards, I can't use Crysta, apparently there is no way for me to re-sub to this game. And I REALLY want to play. Considering just dropping it and quitting because of terrible service from Square Enix.
    (0)

  5. #5
    Player
    Imoye's Avatar
    Join Date
    Sep 2013
    Posts
    285
    Character
    Onywen Fraelia
    World
    Ragnarok
    Main Class
    Arcanist Lv 90
    I'm getting error 401, and 11000 when I'm trying to add Crysta.

    Ugh, this isn't worth the stress.
    (1)

  6. #6
    Player
    Rivienne's Avatar
    Join Date
    Aug 2013
    Posts
    347
    Character
    Rivienne Bertouaint
    World
    Behemoth
    Main Class
    Conjurer Lv 36
    Did your sub just expire today? Or is this an ongoing problem? If this is a EU account, you can use game time cards, and that is probably the only sane solution left to you as far as I can see.

    It sounds like people in certain countries are locked out of crysta and that is what the 11000 error often is. Further it sounds like the payment system does a multiple time out lock based on how far away your IP address is from the registered country.

    Either way this is really terrible. I am sorry.
    (0)

  7. #7
    Player
    InoriYuzuriha's Avatar
    Join Date
    Aug 2013
    Posts
    19
    Character
    Nepu Nepu
    World
    Gilgamesh
    Main Class
    Lancer Lv 60
    well you're not alone..
    same happening here x.x.. so stupid.. we just CAN'T pay wth...
    (1)

  8. #8
    Player
    Milmoko_Gemoko's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah/Limsa Lominsa
    Posts
    374
    Character
    Milmoko Gemoko
    World
    Phoenix
    Main Class
    Marauder Lv 60
    weird I subbed on Saturday with my credit card and that worked fine, all I did was register my card and then selected what sub I wanted.
    (0)

  9. #9
    Player
    SirSchmoopyofAwesometon's Avatar
    Join Date
    Sep 2013
    Posts
    56
    Character
    Luna May
    World
    Diabolos
    Main Class
    Thaumaturge Lv 50
    Why do you have so many credit cards?

    How much debt are you in?
    (0)

  10. #10
    Player
    idako's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Idako Entreri
    World
    Behemoth
    Main Class
    Pugilist Lv 16
    Are you using NoScript? or anything else that blocks javascript? I heard some people had issues because of that.
    (0)

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