I changed the password and added a one-time password to my acocunt. Will a GM please kick the person that hacked onto my account off of my account before he/she takes my gil and everything? Please please please please please.
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10-01-2013, 11:14 AMZolfareI have been HACKED. Please boot the character off of my account!!!
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10-01-2013, 12:30 PMSirevanac
forget it. Gil and fire/water shards gone.
Good luck with getting with live support. Happened the same to me, still trying to contact them :( -
10-01-2013, 01:09 PMlord_hur
Welcome on the boat, friend.
Thankfully, I just started the game... -
10-01-2013, 01:11 PMmikecoby
ive read you can deactivate and reactivate your account and it'll boot anyone logged on.
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10-01-2013, 01:17 PMLunaticTear
Keep talking to live support. Lucky for you, SE has a security token policy that if your account is hacked with the token on it, SE will reimburse your account seeing as they blame themselves for having a token account hacked in the 1st place. GL on getting it back. :/
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10-01-2013, 01:20 PMdarkvision
should of had OTP on your account in the first place
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10-01-2013, 01:26 PMLunaticTearYeah if she changed it after the hacking there's no point. But if she had a OTP beforehand, SE will take blame.Quote:
Originally Posted by darkvision
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10-01-2013, 01:28 PMFreyarIf it were there prior, it would be a strong indicator that there is an issue with their security. I doubt it though.Quote:
Originally Posted by LunaticTear
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10-01-2013, 01:31 PMlord_hurThis does not work. Tested a few minutes ago.Quote:
Originally Posted by mikecoby
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10-01-2013, 06:32 PMZohnoReecho
I think you have to keep it disabled until some kind of schedule checks your account's status and shuts it down.