FFXIV Dawntrail reviews are out on Metacritic

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Originally Posted by Eyrilona

Probably not so far that they can't swing it around if they start releasing quality again, because people have short memories, but damage has been done to the core of the sense of identity of both the player character and those nearest them, so it will not be easy to make us "like" characters (including our own) again after seeing them behave in ways that made them look really bad.

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It wouldn’t even be hard for them to steer the boat in the other direction.

I don‘t know any other game where the devs have so much goodwill from their players.
It’s at a point where they can throw breadcrumbs like slightly harder dungeons or two dye channels and get „applause“.
Most people play for the story and maybe glamour.
Fix them and they usually ignore other things.
Make the jobs slightly more interesting and done, the complains will grow weaker.

The problem is not that they can’t fix anything but that they can‘t even do the easiest things nowadays or that the fixes take them months to years what should usually be weeks.

The scores are just sad. Probably would be best for them to not ignore this. If you go with the review bomb argument, usually review bombs get counteracted by a community if the community itself doesn't actually agree with it. That's not happening right now, and that's telling.

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Originally Posted by KageTokage

XIV still seems rather early on in that process and the complaints are more about general boredom due to lack of content and innovation, so it's kind of having the opposite issue. "Just play other games" really isn't the kind of mentality any subscription/live service model should be trying to encourage when it comes to finanicial success, though...

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Financial success isn't making the maximum possible profit. Financial success is continuing to make a profit.

The "just play other games when you run out of things you want to do in FFXIV" has worked very well for the game. It has been financially successful at a time when SE overall has been struggling financially.

I think that's because YoshiP, as a gamer himself, understands that most gamers want to be able to play multiple games and not get tied to a single game. Players are free to come and go as their mood takes them (assuming they don't have a housing addiction or have learned how it can be managed if they have). They appreciate that. Few people enjoy feeling like others control them.

That was part of WoW's problem. Blizzard pushed their systems to the point that players felt like they had to keep logging in or they'd fall too far behind to be able to play at end game if they took a break to play other games for a few months. It became a choice between playing a single game (WoW) or playing lots of games. WoW ended up losing that battle except among the most hardcore WoW addicts.

Certainly I appreciate being able to take time away from this game to play other games I enjoy. I don't fool myself into thinking I have to log in every day or that I have to cap my tomestones every week or that I have to do anything in particular. I do what I feel like doing, including playing other games, without a sense that I'm losing out on anything in this one. Even seasonal events can be easy to bypass much of the time. Either the reward interests me or it doesn't. If it doesn't, I'm not going to miss out on anything significant by skipping the event.

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Originally Posted by WaxSw

I wonder how close we are to the point of no return in that trust thermocline since there are already some warning signs.
DT seems to be the lowest rated XIV product since 1.0, the job reception so far is mixed to negative, the promises haven't been met so far, msq is divisive at best, contand negativity towards the game is more common than it has been in the last years

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There are promises that haven't been met yet because the game has only been out for 11 weeks out of a 100+ week expansion cycle. Of course we haven't seen a lot of the promised content yet.

Job reception is always mixed. As much as some players go "things were better back in X expansion", even then reaction to jobs was mixed. They are always those that are unhappy because their favorite job(s) doesn't fall in line with what they personally want it to be.

I think the core problem is that the game is suffering a midlife identity crisis. Just what type of player is the game being made for? It's like they're throwing out all sorts of different ideas trying to find what will stick and that's leaving everyone less than satisfied. What was wrong with sticking what had already worked so well for the game in the past?

Just as players need to remember that grass isn't always greener on the other side, the developers also need to remember that.

They need to pick a path and stick to it so they can deliver the best experience possible. Right now the path has so many branches no one knows where things are going to end up and that leaves people unsettled.

One final note: I certainly hope this game isn't starting to suffer from Activision syndrome after the shakeup at the top of SE. Corporate executives need to keep out of the developers' hair and let the developers make the game decisions. I don't care what their Business Administration classes taught them. Game development is not your typical business because customers put a lot more emotional investment in their game choices than they will in what mobile phone they buy or what store they go to when they need more paper towels.

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Originally Posted by Jojoya

One final note: I certainly hope this game isn't starting to suffer from Activision syndrome after the shakeup at the top of SE. Corporate executives need to keep out of the developers' hair and let the developers make the game decisions. I don't care what their Business Administration classes taught them. Game development is not your typical business because customers put a lot more emotional investment in their game choices than they will in what mobile phone they buy or what store they go to when they need more paper towels.

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This is also a worry I have. Parts of Dawntrail had some telltale signs of rushed rewrites and weird corporate meddling. The story doesn't feel like the FFXIV I know and love, yet the game play is so identical to Endwalker that it feels almost too much like FFXIV...

Honestly never listen to reviewers they are payed to say good things just look at TlOU part 2 they spent a whole year fighting to get game goty once it did they started talking bad about the game... reviewers are 2 timers literally. Playing devil advocate won't always win you brownie points

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Originally Posted by WaxSw

I wonder how close we are to the point of no return in that trust thermocline since there are already some warning signs.
DT seems to be the lowest rated XIV product since 1.0, the job reception so far is mixed to negative, the promises haven't been met so far, msq is divisive at best, contand negativity towards the game is more common than it has been in the last years

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The game is doing fine . Many people are still playing and enjoying it

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Originally Posted by ninjaminja

The game is doing fine . Many people are still playing and enjoying it

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Any game is “doing fine” until they hit their limit and half the population leaves

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Originally Posted by ninjaminja

The game is doing fine . Many people are still playing and enjoying it

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I think you, like many people, misunderstand the purpose of negative feedback on these forums. The vast majority of people criticising the game don't hate the game as a whole. If we did, we wouldn't be around anymore, right? People point out things that can be improved BECAUSE WE LIKE THE GAME but we want it to be the best possible version of itself. I'm still playing and (mostly) enjoying the game. The saving grace of Dawntrail has been the battle content for me, by far. But you know what would make me enjoy the game even more? The MSQ not being garbage and jobs I used to main being fun again.

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Originally Posted by Zackneifein

Because peoples don't stop playing MMORPG on a whim (for most).

It's a long process, but once it's started, 9 times out of 10 it's unstoppable. Dawntrail isn't close to being what could cause this for now but ignoring complaint could lead to that if the story remain divisive.

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The problem, Do'Urden, is that Dawntrail has put the game on shakey ground. At any point in time the wrong decision could cause the entire thing to come down. Before Dawntrail this wasn't the case, they could afford mistakes and the player base would shake them off. I get the feeling they thought the graphic update would garner them more good will than it actually did.

Most likely you're right and they still have a couple mid to meh expansions before the riots start but the sort of ill will they starting to foster could cause one bad expansion to be the breaking point. Hopefully they realize this and course correct but...this being modern day Squenix I sort of doubt it.

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Originally Posted by ninjaminja

The game is doing fine . Many people are still playing and enjoying it

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I don't think you understand what the Trust Thermocline WaxSw mentioned is about. It's actually an interesting theory, one which I believe is generally correct. The tl;dr, because I doubt you'll actually look it up is that things are "doing fine" until they're not. Exoduses from games, platforms, or other services are generally slow at first, then all of a sudden they turn quick and brutal. Look at mySpace, WoW during Shadowlands, Helldivers 2, Mobile Strike, etc... These were all doing fine, until they weren't. Generally from a combination of their own ineptitude and a better product coming along. Yes, XIV is "doing fine" and probably will for a while, but all that's really needed are a couple more patches (maybe another expansion) which are mediocre, along with a viable competitor being released at the right time to irreparably damage the game.

Not sure what happened but the Metacritic User Score plummeted to 5.2 following a wave of deleted user ratings. Over 200 user ratings were deleted.

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Originally Posted by Swordsman

Not sure what happened but the Metacritic User Score plummeted to 5.2 following a wave of deleted user ratings. Over 200 user ratings were deleted.

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I'm not one to trust anything from Metacritic in either direction, but something to keep in mind (that journalists don't want to talk about) is that review bombing goes both ways. Depending on the product, there will be corporate simps and paid shills that will influence votes. This is why I generally stick to sites where you can't leave a review unless you actually purchased the product. Those types of reviews can still be manipulated, but to less of a degree, and that manipulation will usually drop inversely with the price of the product.

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Originally Posted by Swordsman

Not sure what happened but the Metacritic User Score plummeted to 5.2 following a wave of deleted user ratings. Over 200 user ratings were deleted.

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Those were probably people doing an actual review bomb, 5.2 sounds a lot more in line with what we're seeing Steam.

There is a phrase that gets tossed around .. it goes something like this.. "subvert our expectations".

What does it mean to subvert something?
1. : to overturn or overthrow from the foundation : ruin. 2. : to pervert or corrupt by an undermining of morals, allegiance, or faith.

"Professional" review sites and their ilk love to use that phrase, like recently Astrobots got review bombed by a Marxist reviewer and they said it was a good game and fun but it was "soulless sony and failed to subvert their expectations" so they gave it a negative review. For the record it is like the 2nd highest selling game in the US in its launch week. Bad review? Yes. Bad reviewer? Well i dont want to subvert someones opinion, but the information is out there.


I think people don't really want to play a frickin video game to jave their views subverted or distorted in a social engineering kind of way. I wont lie, after a period of time playing Dawntrail I realized it was slopped and skipped every cutscene I could up until Shaaloani, on the first character i ran on. That is a first for me, I never skip cutscenes on a first run through but it was just so bad. And I wasnt even bothered by the politics, va (I didnt even know or care and still dont that wuk had a trans va, more power to them for landing a cool job), or any of that. I genuinely felt like Dawntrail did not just "not live up to the audience's high expectations" but it failed misreably at an attempt to subvert my expectations. Danwtrail MSQ sucked. Bad. And I do not begrudge anyone that liked it but I will not tolerate people being beligerent because I reviewed it negatively. A good example of a fun game, that I know what I am getting into when I play it, that doesn't social engineer me and I genuinely feel good about playing is Shining Force for the Sega Genesis, or Mega Drive. It is older than a lot of people that have spoken about this game or Dawntrail. It came from a different time and place. To take a phrase from a old Hollywood movie.. "a more elegant weapon, for a more refined era".

Stop trying to subvert me. Im pretty grounded in what I do, think and believe. And that is not a game developer or a game consultant or a game reviewer's business.

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Originally Posted by lolnotacat

I'm not one to trust anything from Metacritic in either direction, but something to keep in mind (that journalists don't want to talk about) is that review bombing goes both ways. Depending on the product, there will be corporate simps and paid shills that will influence votes. This is why I generally stick to sites where you can't leave a review unless you actually purchased the product. Those types of reviews can still be manipulated, but to less of a degree, and that manipulation will usually drop inversely with the price of the product.

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I think it was just reddit and twitter countering what they perceived as review bombing funny enough even though perception for the expansion overall is more in line with the 5.2 score now that the dust has settled.

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Originally Posted by Rabblerabble

got review bombed by a Marxist reviewer

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"The problem with Astro Bot is that the workers refused to seize the means of production! 3/10"

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Originally Posted by Swordsman

Not sure what happened but the Metacritic User Score plummeted to 5.2 following a wave of deleted user ratings. Over 200 user ratings were deleted.

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Probably removed some 10s that didn't actually review the expansion that were there just to artificially boost the score to "own the gamers".

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Originally Posted by TemporalFruitsAndVeggies

"The problem with Astro Bot is that the workers refused to seize the means of production! 3/10"

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We, the peoples of the proletariat, must unite, and gas light, stifle and destroy all those whose opinions do not happen to conicide with views taught to us in colleges we didn't pay for

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Originally Posted by TemporalFruitsAndVeggies

"The problem with Astro Bot is that the workers refused to seize the means of production! 3/10"

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Originally Posted by Rabblerabble

We, the peoples of the proletariat, must unite, and gas light, stifle and destroy all those whose opinions do not happen to conicide with views taught to us in colleges we didn't pay for

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Lmfao. Let the ruling class tremble at the players' revolution!

Score Update: More Metacritic User Ratings were deleted and the current User Rating rose to 5.3. Steam reviews in the last 30 days fell to 38% (Mostly Negative).

Score Update: Steam reviews in the last 30 days fell to 36% (Mostly Negative).

Score Update: Steam score fell to 55%, but Steam reviews in the last 30 days rose to 38%.

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Originally Posted by Swordsman

Score Update: Steam score fell to 55%, but Steam reviews in the last 30 days rose to 38%.

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"bUt tHe mAjOrEtY lIkEd tHE gAmE"

They did, the majority of FFXIV players just aren't the type that go reviewing games on Steam. There's a particular demographic most likely to do that, and they're definitely not the target audience of the game. The game's continued popularity seems to be living rent-free in some people's heads, though *gives amused look*.

I am currently in solution 9 (lv98) and feels like DT isn't bad per se.
Characters are cool, interesting even. Yes, including Wuk Lamat.
The problem is how they dealt with their development...how they interact with each other and the world itself.

That weird disney song playing twice (during ceremony and the train scene) WHY?
She recently lost her father and didn't even get through grief properly. Loss was such a huge moment some patches/expansions ago and for her is just something that...happens.
And what happened with her real father during Zooral Ja invasion? suddenly the world is just about Tural and the Dome. They could learn a thing or two with Stormblood..
Worse, i don't think it's a good idea for Graha reminds us the whole time "oooh this is just like voidesent but with high tech"...you can see it in two perspectives: a) oh, nice, the writters know what they are doing or b) they are so stupid that they are telling us they literally copy/paste the same concept over again because they have no original idea.



For me, DT is weird because sometimes i feel like i am playing FFXIV and sometimes i feel like i am playing some weird fanfic

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Originally Posted by Striker44

They did, the majority of FFXIV players just aren't the type that go reviewing games on Steam. There's a particular demographic most likely to do that, and they're definitely not the target audience of the game. The game's continued popularity seems to be living rent-free in some people's heads, though *gives amused look*.

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How do you explain this for every other game that got a good review score?
What's so special about FFXIV's playerbase that they hate reviewing the game unless it's a negative review?
People are always more likely to leave a review if they've got something negative to say, but games that the general playerbase enjoy will always have more positive ones than negative ones. I can't think of any examples where this isn't the case, barring stuff like platforms deleting reviews, or only "accredited" reviewers counting toward the overall score.

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Originally Posted by GartredZW

How do you explain this for every other game that got a good review score?
What's so special about FFXIV's playerbase that they hate reviewing the game unless it's a negative review?
People are always more likely to leave a review if they've got something negative to say, but games that the general playerbase enjoy will always have more positive ones than negative ones. I can't think of any examples where this isn't the case, barring stuff like platforms deleting reviews, or only "accredited" reviewers counting toward the overall score.

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The answer is simple. He's making stuff up. He has no bases for his argument, and is most likely trolling.

Score Update: Steam reviews in the last 30 days rose to 41%.

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Originally Posted by BabyYoda

"bUt tHe mAjOrEtY lIkEd tHE gAmE"

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Lmao, the like to dislike ratio for DT could be 51:49 and FF fanatics will still say: "I see this as an absolute win!!"

Score Update: Steam reviews in the last 30 days fell to 33% (Mostly Negative).

With how things are released and knowing this is a good cash machine for SE... then it is disappointing that there is no new content, other than for the extremes... and further more disappointed that there is no lvl100 open world content to do either, which should be an option for every single area in the game from ARR to DT... beast tribes is not cutting it either, limited jobs is a waste of development time that could had been spend making casual to mid/hardcore player base as well for the current jobs in game.

Resources is spend on other things than FFXIV, that does not mean that I wont let SE make money, of course there is a need for for that... but current content we are barely getting any content and it seem more like you need to wait 6 to 12 months now instead of 2-3months for stuff to do.

Top SE CEO's and Shareholders, allow your Developers more freedom and resources to develop this magnificent game further, you need a solid staff to do these things with, not just staff that develop the next expansion.

The gameplay is way more solid on this expansion. But rest is mediocrity at is best.

Score Update: Steam reviews in the last 30 days fell to 27% (Mostly Negative).

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Originally Posted by Zarkovitch

The gameplay is way more solid on this expansion. But rest is mediocrity at is best.

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That's kinda how I see it too. Having a blast with the dungeons, raids, and pvp, but lots of other things have been subpar.

Score Update: Steam reviews in the last 30 days rose to 29% (Mostly Negative).

I was reading some of the reviews that were left on Steam, and unsurprisingly, some folks are upset with the latest balance changes. Review pasted below:

"My negative review specifically targets 7.1 and the combat changes to dragoon and gunbreaker.
Dragoon was already taking L's this expansion by having spineshatter dive and dragon sight removed. Despite the overhaul removing alot of the jobs interesting temporal complexity, drgs were still provided an interesting kit to work with, filled with double weaves OGCD's and plenty of moves that felt fun to spam like nastrond.
Aaand they removed most of that by reducing your castings of nastrond from 3 to 1.
As if that wasnt bad enough the took gunbreakers superbolide and made it so that your health now drops to 50% instead of 1 hp. An absolutely unnecessary change since there were so many tools that could be used to instantly recover that health (including an ability gnb already has) and stripped role flavor from the job.
Im greatful for the side content because the alliance raid was very well made and fun to do but i really wish the balance team wasnt so at the ready to oversimplify the kits of jobs so hard."

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Originally Posted by Zarkovitch

The gameplay is way more solid on this expansion. But rest is mediocrity at is best.

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agreed. It's a shame that the "gameplay" is pretty much just six dungeons and three trials. all of which take about 10-20 minutes to do out of a roughly 30 hour main story.
and yeah, that's not all there is, but it's what they consider to be the main game. credits roll after you finish it, it's the only thing that's really required to do in order to say you've beaten the game, etc.

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Originally Posted by Swordsman

Im greatful for the side content because the alliance raid was very well made and fun to do but i really wish the balance team wasnt so at the ready to oversimplify the kits of jobs so hard."

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The moment devs of any game start worrying about balance, the homogenization of the game begins and always ends in tears.

Every single game I have played has always seen it end the same way, all jobs are essentially the same.

Score Update: Steam reviews fell to 54% (Mixed), and reviews in the last 30 days rose to 31% (Mostly Negative).

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Originally Posted by Hyperia

The moment devs of any game start worrying about balance, the homogenization of the game begins and always ends in tears.

Every single game I have played has always seen it end the same way, all jobs are essentially the same.

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Yeah, agreed 100%.

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Here is another review that accurately sums up several grievances of many players.

Notable Steam Review:

"I've played this game religiously for years, and it breaks my heart to say that I can no longer recommend it to anyone looking for an MMO to play.

Creative Studio 3 has effectively entrusted the future of FFXIV to its junior staff. Where this largely matters is in the writing, which has taken a serious nose dive with Dawntrail and its subsequent patch. People will try to tell you it's all Wuk Lemat. People will try to tell you that it's all pacing problems.

It's not.

Considering the track record of the team, I passed off the original release of Dawntrail as a fluke. Surely they can do better, right? They were split between so many projects then, right? It's only uphill from here? Right?

Wrong.

7.1's MSQ writing is *abysmal*. It's, in my opinion, some of the worst writing in the game, period. They not only try to build upon Dawntrail's flawed premise and characters, they somehow make it *worse*. They explain a character's mysterious parentage via an anime style "notice me Senpai" story, and they have a character's decades of cultural grievances solved in an offscreen moment where he pets a buffalo.

I can hear people coming at me with a "But the content is so good!", though, and while it's fair that the encounter design has improved dramatically, actually engaging said content means doing the same old roulettes. What does this mean? The likelihood of you actually *seeing* that content is a fraction of a percent next to the chance that you'll get something of a much lower level, leaving you playing the same old stuff that has numbed our minds for years.

Meanwhile, they haven't improved core systems and functionality that the game sorely needs:
~Job identity? Have to wait until 2027 when we get the next expansion.
~Instanced housing? Likely never. (And don't get me started on the fact that the mobile game they're working on with Tencent has this)
~Better glamour system? Likely never.
~The feel of our kits at lower levels? I have no idea.
~Improving on their quest design so it isn't just a slew of cutscenes? Clearly, not happening either.

I could go on, but for the sake of brevity, I won't. Suffice it to say, i've never had such little hope in the future of the game. Creative Studio 3 has a *lot* of work to do to shore up their narrative team for sure, but the key pillars of the game itself are also starting to crumble at their foundation.

Time to listen to feedback, Square, and I don't mean by waving your hand at the start of your live letters, quietly saying "we've heard a lot of feedback regarding Dawntrail..." before moving on to your set-in-stone, rigid content release schedule. This is your cash cow, and if World of Warcraft's abysmal reception of Battle for Azeroth and Shadowlands has taught us anything, people can and will go to greener pastures if they reach a breaking point.

7.1 was mine."

Score Update: Steam reviews in the past 30 days rose to 34% (Mostly Negative).

Here are two Steam reviews that stuck out to me and I've copied and pasted both of them below. I've actually added a positive review this time just so forum members can see what a person with a dissenting opinion may take into consideration when rating a game.

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Notable Negative Steam Review:

I am going to make some people mad and I really don't care.

This expansion is bad. My main complaint is that the FFXIV devs have been relying on the same patch cycle for years.

After drawn out fetch quest, upon fetch quest within the MSQ, followed by "Go here talk to this person, okay they moved go 50 feet and talk to them again." the patch cycles are the same every time:

All patches will include more generic fetch quest for the MSQ, ONE new dungeon, a tribal quest occasionally and every other patch will add a set of 4 new raids followed by a 24 man raid. This is the cycle, it will not change. If you are a high end raider the cycle is still the same. Crucify me for saying it but maybe we could use some of the patches after the big .0 launch to add content to play rather than story to watch. I know the story is a major draw, however this current content cycle is old and stale. One of the reasons it won't change is to appeal to the story simps who will roll in for their 2 hour of new story content every patch then leave for the majority of the patch cycle.

FFXIV has to adapt, the old excuse of "It is a JRPG with some MMO mechanics" no longer works on me. I want more MMO, more content to engage with the systems other than "Here's a patch after 3-5 months it has some story stuff, a single dungeon and either Normal/Alliance raids"

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Notable Positive Steam Review:

TL;DR: Dawntrail is Stormblood 2: very polarizing MSQ, but very good encounter design and raids. I personally really liked it, you may not.

Hot take: I actually really like this expansion and I would *personally* rate it as my third favorite expansion over-all even with all of its flaws.

The story is, as much as I hate to say it, probably the weakest part as of 7.1. It's really hit or miss at points, especially if you don't care for worldbuilding and just want to punch things, but as someone who does really enjoy learning about the game's world, I liked it! I did find the second half of the MSQ a lot more interesting and exciting, and I actually found it very emotional and touching near the end. The pacing unfortunately feels like it has similar issues that Endwalker had, but overall I found the story interesting enough and I am excited to see where it goes next. My one real complaint (that I feel I share with a lot of other people) is that the MSQ questing is much like every single past expansion since ARR: go to a place, talk to some people. Go to another place, click some things and maybe kill a single mob. Every so often there's a dungeon or trial at the same level breakpoint as every single other expansion. I would really like some more variety in the questing, but I do think it's unfair how much people will hard focus about this when the questing in FFXIV has been like this since the very beginning; it's an issue with the game over-all.
If you played through Stormblood or at the very least know how polarizing it was MSQ-wise, Dawntrail is that cranked up to 11--people either love it or hate it so much you'd think it killed their grandma. I'm in the camp of loving it despite its flaws, but of course that is very subjective and others clearly feel differently.

Content-wise, Dawntrail is a massive step up from Endwalker. The dungeons are fun and actually feel like they have mechanics and are much more engaging. The normal difficulty trials and raids are pleasantly fast-paced and the higher end content such as the extreme and savage difficulties are very fun and extremely satisfying to pull off, if you're looking to get into the game's difficult content, now is a very good time to do so. After playing the game for 100 levels (more accurately 100+ since I do grind all my classes to max every expansion), it finally feels like the casual content has gotten the memo and is more along the lines of what you'd expect late-game but not hardcore content to be. Older dungeons are also being refurbished, making some early game dungeons that used to be a bit of a snoozefest more interesting and actually introduce mechanics to new players that they will be seeing going forward, which is always a good thing.

There's other, smaller things, such as the music this expansion being stellar as always and the environments being very nice to look at and run around with the graphics update. There's also the voice acting, which this expansion has been rather weak in comparison to past expacs--many people solely complain about Wuk Lamat's VA but even the voice actors for many of the scions seem... off. Some lines have been redone as of patch 7.1 and sound leagues better, which leads me to believe it's more of an issue with the direction than the VAs themselves. I also feel that the devs messed up advertising this as a "vacation", leading to people having expectations for the expansion that weren't fulfilled.

Over all, it's far from perfect, but it's also far from how horrible many of the reviews are making it seem.

The recent positive reviews are mostly like this lmao

https://i.ibb.co/XrKVXcQQ/1739255835974.jpg

Currently there are more positive reviews than negative, meaning the majority who left a review enjoyed the game.

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Originally Posted by Exmo

Currently there are more positive reviews than negative, meaning the majority who left a review enjoyed the game.

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407 positive, 188 mixed, and 489 negative, you're on some serious cope.