EU Confirmed as 3rd Rate Customer

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Originally Posted by kattzkitti

It's moving over 1,500 miles further away from the EU, with the network traffic now passing through the US infrastructure (which is garbage compared to the rest of the world, btw). There's going to be a very significant increase in EU player latency, and their gameplay will suffer for it.

As an NA player, I'm actually quite disappointed with how Squeenix is handling this.

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1) do you have a known site location to match that distance?

2) Um, there are some terribad locations in Canada for internet service... The U.S. infrastructure is nowhere near the worst, the problem tends to come from the American ISPs in my experience.

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Originally Posted by kattzkitti

It's moving over 1,500 miles further away from the EU, with the network traffic now passing through the US infrastructure (which is garbage compared to the rest of the world, btw). There's going to be a very significant increase in EU player latency, and their gameplay will suffer for it.

As an NA player, I'm actually quite disappointed with how Squeenix is handling this.

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There is very little certainty about increased latency, it depends on the routing and backbone segments. the latency to the current data center for many players is artificially high. In my case I ran tracert both from my home and from my office network, my office computer was some ridiculous number of ms faster than on my home network and the routes themselves were very, very different. The route from my office was much shorter in terms of hops.

I don't think SE necessarily views EU players as third-class customers; I just think they have bad policies in general, and sometimes they're worse than others.

I mean, really, anytime a data centre is moved, everyone (not just players on the affected worlds) should get a free transfer opportunity. I'm sure there are plenty of players on the Japanese data centres who would prefer a location in the central US, which hasn't existed up until now. Why not do them the courtesy of letting them shuffle for free? It can't possibly be much work for SE to handle.

Similarly, this long downtime that's planned for the launch of Stormblood - why isn't it reimbursed in full? Or any maintenance time in general? Lord knows the standard 8 hour maintenance windows for SE wouldn't cost them that much money. But, again, they don't care, because they don't have to.

All this to say, SE has never been known for good customer service, and what little they've provided hasn't aged all that well, in my estimation. Yes, in this case, European players are definitely getting shafted, and yes, US players weren't quite so shafted during the last data centre shuffling - but I think this is just an example of SE being 'extra bad' and 'bad', more than anything else.

Why do you think it will e more ping? I am hoping it is less for no matter where you live. Also a lot of lag exists on the server end, as it seems they are programmed to intentionally process information at slow rates with some delay in an attempt to have it playable with large pings. In the end it only makes things worse.

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Originally Posted by Ama_Hamada

Why do you think it will e more ping? I am hoping it is less for no matter where you live. Also a lot of lag exists on the server end, as it seems they are programmed to intentionally process information at slow rates with some delay in an attempt to have it playable with large pings. In the end it only makes things worse.

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Ummm... What? The server end has very little lag, I don't think you know what you are talking about...

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Originally Posted by Valkyrie_Lenneth

Ummm... What? The server end has very little lag, I don't think you know what you are talking about...

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You have a slow eye if you think there is no inherent lag, that or you are confused what I am referring to. I am talking about all the situations that is not limited to:

Killing a monster with 1-2 sec left on the chain count, it will say time up. If there was no internet lag this would not be happening, and the thing is, FFXI did not do this, and those servers are in japan. Same thing with finishing leaves, if you finish it at 15:02, it does not read the complete right away and makes you lose the time bonus. Monsters hitting you despite you stun them, Holy stun being slow as hell, Dots appearing on monster is slow, like it is possible to cast bio, bane, and have bane go off without the bio effect. Dodging at last second, you die clearly out of the ability rings, PvP is even worse then this, so much so the worst I seen was having someone be in spirit before the Melee LB was hit, sprit behind a wall , then have it go off, and the person was a good distance away as well, since they where sprinting before the button was pressed.

You use any kind of LB, die, the LB is used, but no effect, this happens with any ability from hallowed ground to benediction. My friend of a friend stated because of the slow appearing of dots, and clearly seeing the issue more with SMN and fester, like me with bane, they suspect sidewinder was not getting full damage because it takes too long for the second dot to appear. The inherent lag exists with everything in this game, so much so people change stats, adding more skill speed/ spell speed to combat a slightly higher ping at times. The game is godly slow at processing things, even more slow then FFXI was, and I do not understand that.

TDLR: there is server end problems if an ability can go on CD but not do anything.

You are thinking of animation locks (the effect is applied at the end of the animation vs at the beginning) on some of those skills. That's just the way there were designed, that's not the servers being slow lol. They could change the effects to be instant, and they have on some skills that used to apply at the end of the animation (the War stun is one of the skills they adjusted). The rest is by design on their part. Its also less server lag than server checks, and your ping will effect that, otherwise they would have client side checks, but those are much more easily hacked/spoofed. Just look at the people using pomanders in PvP and raids and the like a few months ago.

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Originally Posted by Valkyrie_Lenneth

You are thinking of animation locks (the effect is applied at the end of the animation vs at the beginning) on some of those skills. That's just the way there were designed, that's not the servers being slow lol. They could change the effects to be instant, and they have on some skills that used to apply at the end of the animation (the War stun is one of the skills they adjusted). The rest is by design on their part. Its also less server lag than server checks, and your ping will effect that, otherwise they would have client side checks, but those are much more easily hacked/spoofed. Just look at the people using pomanders in PvP and raids and the like a few months ago.

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Then the game is coded badly, it lags way too much. FFXI did not do that, no reason to be so slow in a more modern game. Why make a slow pace game register things quickly and make a fast pace game register things slowly? that's backwards logic.

Not to mention getting shafted for this new promo event too!

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Originally Posted by Ama_Hamada

Then the game is coded badly, it lags way too much. FFXI did not do that, no reason to be so slow in a more modern game. Why make a slow pace game register things quickly and make a fast pace game register things slowly? that's backwards logic.

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FFXIV was/is designed with a 200ms delay in mind. It's one of the slowest mmo's out there concerning GCDs. It's intended. I won't argue that the coding could be better though. It's rather strange compared to how most games tend to allocate/utilize pc resources, but the slow gameplay isn't a code issue as I previously noted.