Want to say that casual players like to explore and adventure too.
We just do not want to grind forever to get anywhere.
FF14, is not even casual. It is pure ilvl grind. Sure it is casual in that you can use higher ilvl gear to run lower ilvl content. But other then that, it is an instanced gated dungeon rush to the top.
It is definitely not casual in that you cannot slowly move along and do what you like or want to slowly or otherwise get to the average level of players. No, FF14 streams both casual and hardcore into a few duties and activities.
Grinding a few single instance repeatedly, wiping till you get better and get better ilvl is not my idea of casual game play.
But still, FF14 has been a nice experience so far till recently. I just dislike how they all stream everyone into a few special dungeons every few months. They have so much un-used content in the game, that is just sitting there. And with each new update, they kill more and more of the old content. Even faster then WoW ever did.