NA PS3 Players with Collectors Edition Pre-Orders in PSN

I read earlier that someone said that if you buy the Standard you lose the Collectible items I believe that to be false

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Originally Posted by EliteNoob

I read earlier that someone said that if you buy the Standard you lose the Collectible items I believe that to be false

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wishful thinking?

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Originally Posted by Shou-Kun

wishful thinking?

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With everything being a cluster fuck I don't know anymore

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Originally Posted by beater49

wait, are you serious? you got the voucher on your XMB? and you preordered collectors edition bet august 13 - 15? are you kidding me?!!!!

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No, I am not... I can't take a picture though. But I got it this morning, I'm waiting to come home and see if it works...

Man, I sure hope they get the messages out to us and we can still get into EA at some point today...guess I'll just chill here and check the forums and play Ducktales while I wait? XD

I have been on the phone with Sony and Verizon and I was told by Sony to free up my ports and firewall. I did that and I still can't install. It stops at 14%

This is a bit frustrating. I imagine we will get this resolved on Tuesday. We really should be given a response. I know that the developers are dealing with a lot, but this is a big issue.

Ordered PSN Collector's Edition
Have not received XMB Message

Fiance ordered Standard
She received XMB message

I can't believe they haven't fixed this for you guys -.-' I have a couple friends that bought the CE while I had opted to upgrade to it after the 27th. Now I can't play with them nor solo (maint) I've got my fingers crossed they'll fix this today. It doesn't feel right that SE gets a fix but CE who paid more are still waiting with zero info. /sigh Keep your chins up even though you're raging <3

they think that all those who got CE are "safe" customers, thats why they sent the msg first to the SE customers cuz they are not 100% safe for them and need to convince them a little more

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Originally Posted by Shizuma-Sama

they think that all those who got CE are "safe" customers, thats why they sent the msg first to the SE customers cuz they are not 100% safe for them and need to convince them a little more

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I was thinking the same thing

So im a little confused on where to check your account info in access and stuff vOv

Anyway i preordered CE off PSN and am having this issue. But some of you seem to have done things i havnt. Basically i played p4 and have done nothing since then. Is there something im supposed to do? Or do i kust wait for my xmb email and then i cwn log in and go?

Alternatively i also have a preorder code from ordering a physical copy of the standard edition. Id input that into my account that but id really like to have the ingame CE items. Id also have no idea where to put the code. Given how "smoothly" everything has gone for me so far i imagine im going to end uo losing my CE items and get no early access

Worlds are back up... I have same problems as you guy's. Went to GameStop preordered got code and it worked. Almost got it downloaded now. You guys should do this to get in and play.

If they think I'm a "safe" customer after all of this they are way more arrogant than they have a rightto be

No surprise. Still no message

One question Im a CE unhappy owner and I did pre-ordered from PSN and like everyone in here... Im fucked... so if by any chance i get a pre-order code from somewhere else and I use it, what would happen to my digital CE copy ? would I lose the CE in-game items ?

No XMB message yet, just waiting...-_-...

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Originally Posted by Juvian

One question Im a CE unhappy owner and I did pre-ordered from PSN and like everyone in here... Im fucked... so if by any chance i get a pre-order code from somewhere else and I use it, what would happen to my digital CE copy ? would I lose the CE in-game items ?

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Yeah, you probably will, unless we get the XMB message from SE/Sony to download again the CE.

Btw where do you input the EA code you get from amazon?

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Originally Posted by Caar

Yeah, you probably will, unless we get the XMB message from SE/Sony to download again the CE.

Btw where do you input the EA code you get from amazon?

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http://uman.eu.square-enix.com/track...email&id=LINK1

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Originally Posted by Juvian

One question Im a CE unhappy owner and I did pre-ordered from PSN and like everyone in here... Im fucked... so if by any chance i get a pre-order code from somewhere else and I use it, what would happen to my digital CE copy ? would I lose the CE in-game items ?

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Originally Posted by Caar

Yeah, you probably will, unless we get the XMB message from SE/Sony to download again the CE.

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I feel the same I got the basic version so I can play but in more than sure if we get the CE download we just delete the basic and play the CE we'd get the CE items

I hope it works that way. Im already downloading...

Called Sony. The rep was very familiar with this issue. Finished my sentences familiar, so they must be getting swarmed with calls.

Unfortunately, the news given was like the other service calls that were posted here before me-- CE customers will get the XMB message on PSN early next week. Whatever that means (mon? tues? wed?) your guess is as good as mine.
Also, he made sure to tell me that if the message is somehow mistakenly deleted, we will not get a second chance at compensation where receiving a free copy of the game is concerned. So whatever you do, don't clean out your inbox for the next week or so just in case this is 100% true.

My friend online just had the nerve to ask me, "Did you get it?!"
Seriously dude, would I be playing Defiance if I had? -__-

God, I wish someone would just let us know what's going on already. FFXIV team, you are busy with technical issues, servers being overloaded and forum congestion. All very clear indicators of just how busy you are, and we understand. But there are thirty pages in this thread with no official response, and undoubtedly WAY more people are having this problem than has posted. Would it be that much trouble to let us know we're not forgotten about with 1 post?

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Originally Posted by Juvian

I hope it works that way. Im already downloading...

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As do I friend as do I
Honestly I just want the mount

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Originally Posted by Kamina33

Called Sony. The rep was very familiar with this issue. Finished my sentences familiar, so they must be getting swarmed with calls.

Unfortunately, the news given was like the other service calls that were posted here before me-- CE customers will get the XMB message on PSN early next week. Whatever that means (mon? tues? wed?) your guess is as good as mine.
Also, he made sure to tell me that if the message is somehow mistakenly deleted, we will not get a second chance at compensation where receiving a free copy of the game is concerned. So whatever you do, don't clean out your inbox for the next week or so just in case this is 100% true.

My friend online just had the nerve to ask me, "Did you get it?!"
Seriously dude, would I be playing Defiance if I had? -__-

God, I wish someone would just let us know what's going on already. FFXIV team, you are busy with technical issues, servers being overloaded and forum congestion. All very clear indicators of just how busy you are, and we understand. But there are thirty pages in this thread with no official response, and undoubtedly WAY more people are having this problem than has posted. Would it be that much trouble to let us know we're not forgotten about with 1 post?

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Preach you'd think they'd have a team or something for forum problems

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Originally Posted by EliteNoob

As do I friend as do I
Honestly I just want the mount

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Yeah me too... I hope this wont bite us in the ass later...

Has anyone received the XMB message in the last hour? wanted to know if they are still at the problem solving?

I just can't wrap my head around what the problem could possibly be here. There isn't any logical reason I can think of that we still haven't gotten messages when the SE buyers got them like ten hours ago. O.o

If we dont get to join the early access sometime soon, there damn well better be some type of compensation.

Wow. So my generosity at getting CE for ps3 to support Square is getting me screwed over when I already had 1.0 CE. Epic. Not like I was super pumped and up till 6am EST waiting for my early access or anything.

Watch we'll get magitek mounts for our troubles lol

I would like Cactuar King for my mount. He must be 10x my size, and possess the ability 10,000 needles that can be cast at will. Oh yeah, and he can fly.

http://imgs.inkfrog.com/pix/shophallfarm/cactuar.jpg

Also, the fisher class must have a limit break...

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How about just a post letting us know we won't be getting xmb game comp today, if at all? So we can stop checking our message box every half hour?

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Originally Posted by Kamina33

I would like Cactuar King for my mount. He must be 10x my size, and possess the ability 10,000 needles that can be cast at will. Oh yeah, and he can fly.

http://imgs.inkfrog.com/pix/shophallfarm/cactuar.jpg

Also, the fisher class must have a limit break...

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How about just a post letting us know we won't be getting xmb game comp today, if at all? So we can stop checking our message box every half hour?

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Why aren't we funding this

Greetings everyone,

We're very sorry that there is a delay, and that some users have not yet received their XrossMediaBar message with the replacement voucher code. Delivery of your replacement code will be done via the XMB and through PSN. Rest assured that Square Enix and Sony are aware of the issue along with the impacted customers and are working to deliver your voucher.

If you have questions or technical issues regarding accessing the PlayStation Network or the XMB message please contact Sony support.

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Originally Posted by Bayohne

Greetings everyone,

We're very sorry that there is a delay, and that some users have not yet received their XrossMediaBar message with the replacement voucher code. Delivery of your replacement code will be done via the XMB and through PSN. Rest assured that Square Enix and Sony are aware of the issue along with the impacted customers and are working to deliver your voucher.

If you have questions or technical issues regarding accessing the PlayStation Network or the XMB message please contact Sony support.

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Can you at least tell us when we would PROBABLY get the message? I am not going to freak out if you are wrong but we don't know if we are getting a message at all during early access. Are we getting codes next week? Save us from checking our in-boxes if it isn't going to be anytime soon.

But this only applies to customers who ordered through the PSN Store. What about customers whom used the Square Enix Online Store, and recieved the wrong region code? No one is responding to either of my support tickets, or tweets. Would we get a replacement code via XMB too?

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Originally Posted by Bayohne

Greetings everyone,

We're very sorry that there is a delay, and that some users have not yet received their XrossMediaBar message with the replacement voucher code. Delivery of your replacement code will be done via the XMB and through PSN. Rest assured that Square Enix and Sony are aware of the issue along with the impacted customers and are working to deliver your voucher.

If you have questions or technical issues regarding accessing the PlayStation Network or the XMB message please contact Sony support.

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Sir with all respect no question was answered we want an ETA that's all just make one up if you have too

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Originally Posted by Bayohne

Greetings everyone,

We're very sorry that there is a delay, and that some users have not yet received their XrossMediaBar message with the replacement voucher code. Delivery of your replacement code will be done via the XMB and through PSN. Rest assured that Square Enix and Sony are aware of the issue along with the impacted customers and are working to deliver your voucher.

If you have questions or technical issues regarding accessing the PlayStation Network or the XMB message please contact Sony support.

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In another 20 hours we'll get this answer again...

im not sure if Sony works on sunday, so till monday

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Originally Posted by Bayohne

Greetings everyone,

We're very sorry that there is a delay, and that some users have not yet received their XrossMediaBar message with the replacement voucher code. Delivery of your replacement code will be done via the XMB and through PSN. Rest assured that Square Enix and Sony are aware of the issue along with the impacted customers and are working to deliver your voucher.

If you have questions or technical issues regarding accessing the PlayStation Network or the XMB message please contact Sony support.

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You rock Bayohne. I understand if you can't tell us more, and honestly this is all I wanted-- some reassurance. Of course, it's no fun not knowing when it will arrive, being unable to get in on early access right now, or at all in the coming days. But at least someone responded and that's what most of us were looking for. So thanks. Appreciate it.

I'll be checking back here and paying attention to the announcements as well in case further information is available.

Edit: Oh yeah, I was totally kidding about the Cactuar mount (obviously). But can you imagine riding Cactuar KING?! That would be all types of awesome!

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Originally Posted by Juvian

In another 20 hours we'll get this answer again...

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Just me or is it like we where in a dark hole you see a guard come say you're in a dark hole then walk away ?

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Originally Posted by Juvian

In another 20 hours we'll get this answer again...

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Just me or is it like we where in a dark hole you see a guard come say you're in a dark hole then walk away ?