Did not get in beta despite having Legacy

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Originally Posted by Elexia

They exist, mostly because some email providers has a nasty habit of blocking websites from sending emails to prevent spam altogether. Normally you'd find Hotmail/Live and Gmail blocked from signups if at all.

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Yeah i've seen one or two places that wouldn't allow Hotmail/Yahoo/GMail and the like. I've honestly forgotten the reason, but I think it had something to do with some sort of verification.

This is pretty crazy because I changed my email from my comcast one to my gmail one when they announced to check your emails. Knowing how stupid comcast email is XD.

Heck I mighta been in Alpha all along and never knew it.

Just as an extra note there is a spam filter that defaults to on like hidden way up in the admin account on comcast email apparently. I have it turned super off (i didnt turn it on i know that much.) now and am waiting a support ticket from comcast as well. Just a note: i have gotten emails from ffxiv-noreply@square-enix.com before so i have no idea why this happened.

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Originally Posted by Phen

Just as an extra note there is a spam filter that defaults to on like hidden way up in the admin account on comcast email apparently. I have it turned super off (i didnt turn it on i know that much.) now and am waiting a support ticket from comcast as well. Just a note: i have gotten emails from ffxiv-noreply@square-enix.com before so i have no idea why this happened.

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Did you get the confirmation email when you registered for beta?

Well, I didn't get the email either and I don't use Comcast. My email is registered and I receive emails regularly from SE but I never got my Alpha invite email either, I had to check my service options to know that I was invited to the Alpha.

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Originally Posted by Nume

Well, I didn't get the email either and I don't use Comcast. My email is registered and I receive emails regularly from SE but I never got my Alpha invite email either, I had to check my service options to know that I was invited to the Alpha.

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Both those cases are very odd... Ah... it seems SE will being having a lot of headaches very soon... given the pattern of those who didn't receive the email were all cam cast, I though that all legacy had beta by now. I guess not...

since this seems to be the main thread for this let me explain. I made the first thread about the issue.

If Comcast gets too many users clicking spam on emails, it will make it spam for everyone. If it exceeds a certain amount, they will IP BAN the ip the email is coming from. that means it does not go into a spam folder, it never arrives. SE gets a returned email saying undelivered email.
At that point, it is up to Square Enix to contact comcast and get it unblocked.

This is the website for that http://postmaster.comcast.net/block-...l-request.html

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Originally Posted by Firesped

since this seems to be the main thread for this let me explain. I made the first thread about the issue.

If Comcast gets too many users clicking spam on emails, it will make it spam for everyone. If it exceeds a certain amount, they will IP BAN the ip the email is coming from. that means it does not go into a spam folder, it never arrives. SE gets a returned email saying undelivered email.
At that point, it is up to Square Enix to contact comcast and get it unblocked.

This is the website for that http://postmaster.comcast.net/block-...l-request.html

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But I would think the news letters would go to more PPL and more likely chked as spam, but this was a beta invite. Should be many less PPL and who would chk that as spam. This is where I'm at with all this.

Odds are its the same IP that sent the beta invites that send the newsletters or ads for their games which people might click as spam and thus marking everything SE sends to comcast emails as spam.

SE offers no support for Beta Issues so what should we do? I can give them an alternate email address but that doesn't help when there is no customer support for beta issues.

I said in the other thread mayb they can resend codes via 2nd e-mails since they are linked to the SE account.