Latency/Packet Loss Issues [Chaos Datacenter]

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03-02-2018, 07:55 AM
Erise

this week has been noticably worse then before. but the lag has been there for months. just tonight we had major lag spikes during raid. mutiple members in different countries (different provider) having spikes at the exact same time. the spikes have gotten to the point that mutiple people report others teleporting, machanics freezing etc. the lag spikes are very obvious when you look at the missles in o7s.
03-02-2018, 10:44 AM
Einmimiria

Thank you everyone for the information. If you are still having issues with lag/latency, please post a trace route like others have.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
03-02-2018, 08:52 PM
Bronchosaurus

Packet loss from the UK

Code:

|----------------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |----------------------------------------------------------|------|------|------|------|------|------| | 192.168.1.1 - 1 | 323 | 321 | 1 | 1 | 4 | 1 | | No response from host - 100 | 67 | 0 | 0 | 0 | 0 | 0 | |te0-0-0-1.rcr12.b015774-1.lon01.atlas.cogentco.com - 0 | 330 | 330 | 3 | 4 | 9 | 7 | | be2923.ccr21.lon01.atlas.cogentco.com - 0 | 330 | 330 | 3 | 4 | 12 | 9 | | level3.lon01.atlas.cogentco.com - 88 | 74 | 9 | 0 | 603 | 1892 | 5 | | ae-1-3107.edge5.Frankfurt1.Level3.net - 0 | 330 | 330 | 15 | 16 | 34 | 16 | | 212.162.4.98 - 1 | 319 | 316 | 14 | 19 | 43 | 16 | | 195.82.60.29 - 1 | 319 | 316 | 14 | 20 | 35 | 20 | | 195.82.61.14 - 1 | 319 | 316 | 15 | 17 | 54 | 16 | | 195.82.50.234 - 1 | 319 | 316 | 14 | 16 | 26 | 16 | | 195.82.50.46 - 1 | 319 | 316 | 15 | 16 | 20 | 17 | |__________________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
03-02-2018, 11:29 PM
Noctisnine

It would be way more exciting without huge lag spikes...so here is my trace route from Portugal, done at 2:26 pm today.

Code:

1 <1 ms <1 ms <1 ms NOSDRIVE [192.168.1.1] 2 * * * O pedido excedeu o tempo. 3 7 ms 6 ms 7 ms 10.137.198.49 4 7 ms 8 ms 7 ms 10.255.48.82 5 28 ms 28 ms 29 ms ix-ae-9-0.tcore2.PV9-Lisbon.as6453.net [195.219. 214.17] 6 106 ms 106 ms 106 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.1 58.5] 7 106 ms 107 ms 107 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.2 31.158.30] 8 107 ms 108 ms 107 ms if-ae-4-2.tcore3.NJY-Newark.as6453.net [216.6.57 .41] 9 108 ms 110 ms 108 ms if-ae-0-2.tcore1.N0V-New-York.as6453.net [216.6. 90.13] 10 111 ms 111 ms 110 ms if-ae-7-2.tcore1.NTO-New-York.as6453.net [63.243 .128.141] 11 111 ms 111 ms 116 ms 209.58.26.94 12 * * * O pedido excedeu o tempo. 13 * * * O pedido excedeu o tempo. 14 * * * O pedido excedeu o tempo. 15 * * * O pedido excedeu o tempo. 16 * * * O pedido excedeu o tempo.
03-03-2018, 01:22 AM
Sayori

I don't know how to do this trace route stuff, so I'll just let know that me and my static have been getting lag spikes pretty often in various duties as well.
It's especially noticable in duties like o7s or Byakko due to the orbs and missiles running over the field.
03-03-2018, 02:44 AM
Taika

Quote:

Originally Posted by Sayori

I don't know how to do this trace route stuff

On Windows, open your command prompt (you can just search for it), then when it opens a window, simply type "tracert 195.82.50.9" and hit enter. Copy the results and post them here. :)
03-03-2018, 04:59 AM
Dakotacj

On PC, getting Error 90001 and 2002 all day off and on, extremely frequently, as well as Error 10105 in instances. This is the first it's hit me like this, the lag has been building up noticeably since 4.2 hit.

trace route below, taken at 1:48 PM CST.

C:\Windows\system32>tracert 195.82.50.9

Tracing route to 195.82.50.9 over a maximum of 30 hops

1 10 ms 5 ms 3 ms 192.168.0.1
2 11 ms 14 ms 11 ms 142.254.146.49
3 43 ms 32 ms 29 ms ae62.bwlgky6801h.midwest.rr.com [74.128.4.89]
4 22 ms 23 ms 24 ms be30.lsvqkydb01r.midwest.rr.com [65.29.27.158]
5 95 ms 37 ms 39 ms be24.clevohek01r.midwest.rr.com [65.189.140.166]
6 35 ms 38 ms 31 ms be10.clmkohpe01r.midwest.rr.com [65.25.137.133]
7 46 ms 46 ms 47 ms bu-ether15.chctilwc00w-bcr00.tbone.rr.com [66.109.6.68]
8 * * * Request timed out.
9 * 168 ms * ae-1-3107.edge5.Frankfurt1.Level3.net [4.69.163.18]
10 * * * Request timed out.
11 * * 163 ms 195.82.60.29
12 * * * Request timed out.
13 161 ms * * 195.82.50.234
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 160 ms * 160 ms 195.82.50.9

Trace complete.

ISP: Spectrum
Location: United States of America
03-03-2018, 05:13 AM
Nullianac

Getting this as well, also a US Player with Spectrum playing on Chaos.

Code:

Tracing route to 195.82.50.9 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 192.168.0.1 2 17 ms 9 ms 13 ms cpe-98-156-96-1.kc.res.rr.com [98.156.96.1] 3 264 ms 77 ms 20 ms ae61.lvwoks1801h.kc.rr.com [98.156.45.49] 4 * * 13 ms agg27.ksczmogn01r.kc.rr.com [98.156.42.232] 5 37 ms 31 ms 31 ms agg36.dllatxl301r.kc.rr.com [98.156.42.126] 6 35 ms 31 ms 30 ms 66.109.1.216 7 28 ms 27 ms 26 ms 4.68.72.117 8 176 ms 180 ms 174 ms ae-1-3107.edge5.Frankfurt1.Level3.net [4.69.163.18] 9 * 176 ms 174 ms 212.162.4.98 10 174 ms * * 195.82.60.29 11 * * * Request timed out. 12 * 181 ms * 195.82.50.234 13 * 176 ms * 195.82.50.9 14 * 177 ms 175 ms 195.82.50.9 Trace complete.
03-03-2018, 05:22 AM
Karan_Vess

Code:

Tracing route to 195.82.50.9 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1] 2 6 ms 5 ms 6 ms dus1901aihr001.versatel.de [62.214.63.82] 3 11 ms 11 ms 11 ms 62.214.36.97 4 18 ms 18 ms 18 ms 62.214.37.158 5 22 ms 22 ms 22 ms 213.242.108.153 6 36 ms 36 ms 36 ms ae-2-3207.edge5.Frankfurt1.Level3.net [4.69.163.22] 7 49 ms 36 ms 47 ms 212.162.4.98 8 44 ms 36 ms 37 ms 195.82.60.29 9 35 ms 36 ms 36 ms 195.82.61.14 10 36 ms 37 ms 34 ms 195.82.50.234 11 37 ms 36 ms 35 ms 195.82.50.9 Trace complete.

ISP: 1und1
Location: Germany
03-03-2018, 11:09 AM
Leon_Marius

This is honestly beyond a joke now, there has been no public acknowledgement of these issues other than this forum thread. The EU data center has been having severe latency issues for at least the past month. This is severely affecting raids, my own group has wiped multiple times in O7S due to teleporting missiles. Please can SE escalate the issues with the EU data center as a matter of urgency as there are clearly a lot of people affected by it.

My traceroute (Country - UK, ISP - Sky)

Tracing route to 195.82.50.9 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
2 8 ms 9 ms 6 ms 97e7fe18.skybroadband.com [151.231.254.24]
3 13 ms 12 ms 14 ms be438.pr2.enlba.isp.sky.com [89.200.131.105]
4 * * * Request timed out.
5 29 ms 29 ms 29 ms ae-1-3107.edge5.Frankfurt1.Level3.net [4.69.163.18]
6 33 ms 29 ms 29 ms 212.162.4.98
7 29 ms 35 ms 29 ms 195.82.60.29
8 29 ms 29 ms 31 ms 195.82.61.14
9 29 ms 31 ms 29 ms 195.82.50.234
10 30 ms 29 ms 29 ms 195.82.50.9

Trace complete.

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