heavensward charging the 1st!!!?

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Originally Posted by Vaer

Might just be physical copies that will get charged earlier (since they have to ship it out, technically your order has been processed at that point.) Digital doesn't matter as much since they can just charge around release or before early access and still get the money and just email you the code or however they want to do it.

I pre-ordered the digital CE from SE as did my gf, and no notice of payment charge yet.

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I also pre ordered the physical copy and set my payment method with paypal. Nothing yet.

So I have a big problem with being charged on June 1st. First off according to the information SE gave out while pre-ordering Heavensward, it shouldn't be happening this early!


"Thank you for your purchase from the Square Enix Online Store!

Please find your pre-order details below.
Please also note that we have not charged you yet. You will be notified by email before we debit your account, which will occur a few days before the delivery of your pre-order.

Best regards,
The Square Enix Online Store Team."


June 1st is NOT a few days before my pre-order is being delivered! According to SE:


"* Early access is scheduled to start on Friday, June 19, 2015. Please note that there is a possibility of maintenance taking place during the early access period."


A few days is 3 to 4, so at the earliest people should be charged is the 15h of June. This charge is happening for some a whole 2 weeks earlier than it was told by SE to pre-order buyers it will take place. A lot of people get paid on a two week basis, and, if like me, they got this new email about the June 1st charges going out after they already allocated their pay check to pay bills, etc., this is a big issue.

SE I'm holding you accountable to the information you provided us on pre-order.

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Originally Posted by MilesSaintboroguh

I also pre ordered the physical copy and set my payment method with paypal. Nothing yet.

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Yeah. As expected, I don't have the funds available. Waiting on that inevitable cancellation notice. What's frustrating is I WILL have the funds in 2 days.

I was just now charged the full amount. (Physical CE PC)

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Originally Posted by Owatatsumi

SE I'm holding you accountable to the information you provided us on pre-order.

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"Thank you for your preorder of FINAL FANTASY® XIV: Heavensward™. We are pleased to announce that we will soon be preparing your order for shipment. As part of this preparation, we will begin charging for preorders on June 1, 2015 using the payment details that you provided upon checkout."

Understand what they mean by preparation? It's not like 3 days before release they will go ok let's see which people can actually pay and charge them now, they are preparing early. For all we know the orders could be shipped as soon as next week and arrive a few days before release so that people who did order online don't have that awkward period of waiting for their box copy to arrive.

Why would you preorder something without having the money to buy it? And if you knew you had a grace period, why would you not save for it?

People just don't know how to save money these days.

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Originally Posted by Nikita

I was just now charged the full amount. (Physical CE PC)

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PayPal hasn't told me mine was charged yet...so I guess it'll charge later today @.@

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Originally Posted by Nikita

I was just now charged the full amount. (Physical CE PC)

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Huurgh. I haven't been notified that I've been charged yet... I know I have the money for it in my account. Still >< I hope nothing went wrong.

Technically 19 days qualifies as a few.

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Originally Posted by UltimateAoe2

PayPal hasn't told me mine was charged yet...so I guess it'll charge later today @.@

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I used my debit card, and to clarify this was indeed off the official store.