Originally Posted by
TemporalFruitsAndVeggies
XIV's biggest problem has long been the roulette system, but it's taken several years for that to become glaringly apparent. The roulette system incentivizes players to return to irrelevant instanced content by offering them rewards detached from that content: additional XP and tomestones. Because the majority of this content is tied directly to MSQ progression, and much of it cannot yet be completed with AI party members, there must always be a sufficient number of players queuing for roulettes to prevent newer players from being blocked from progressing.
If they added enough other rewarding stuff to do elsewhere in the game such that too few people were queuing for roulettes, it would be disastrous. So every update just feeds the same content into the roulette system. Every dungeon and raid and trial is roughly the same length, because people would stop queuing for certain roulette types if there were a chance they'd get something too long or too unrewarding. It is a prison in which the developers trapped themselves. That's why the post-story gameplay mostly boils down to something more akin to Deep Rock Galactic than a true MMORPG: a lobby where you queue for a game and then play a little instanced content for 10-20 minutes before going back to the lobby.
The solution? I have no idea. I can't really see a viable way out of it.