My condolences. That just really sucks :/
My condolences. That just really sucks :/
Whenever I've asked for my logs I've always made it a habit to either send a direct tell or ask on discord. I think its absolutely ridiculous that its banable offense when its being used responsibly. Like maybe I'd understand if a person used logs to then shame someone cuz their numbers were not up to snuff. But just for having it and using it harmlessly... shouldn't be a big deal.
EDIT: Op that is down right ridiculous. I'd take that QA imo. They first summon you, then you're there for four hours without a word. Now they're taking ten mins per response that are unhelpful and don't answer any question? Blow up their phone line. Seriously that is bs and idc how much trouble and supposed 'harm' you did.
It is technically against the rules. You can't really appeal something for "admitting in chat" to breaking the rules. That why you never, ever post in game chat with randoms links to fflogs or parse numbers.
Its strictly don't ask don't tell. If people want info, discord is where to go for that.
Its because its sniffing the game network traffic that it is against the rules.
I mean sadly if the request was done in game then yeah OP is kind of in a hard spot since they have logs as proof. Granted, I do feel we are missing some context, but if they do have ingame chat logs and you have a stickler GM I could see them taking action against your account. Though 10 day seems like overall, but never been in GM jail been reported countless times and had GM's speak with me but never been in jail before. All best if true OP.
Packet sniffing - reading the data that is sent over the network.
A packet analyzer (also known as a packet sniffer) is a computer program or piece of computer hardware that can intercept and log traffic that passes over a digital network or part of a network. Packet capture is the process of intercepting and logging traffic.
Talk about overkill. Maybe I'm just used too much to WoW (having played it over a decade), but parsing logs seems super benign and not worthy of even a 1 day ban, let alone 10.
Dont really have much remorse for the OP here. Either keep it out of in game chat or just dont do it. It's never been a secret that 3rd party programs of any kind <including simple things like hair mods> are against the TOS. Your 10 day ban is justifiable in the eyes of SE. You agree to the terms when you log in to the game. You broke that agreement, so its on you.