I feel like what XIV needs are NPCs and Nations worth caring for, if the only character worth caring for in a story happens to be a mute, like my Player Character (who, because of his speech impediment, just seem to be so lacking in character and relatability), there is no dialogue worth reading, no story worth knowing...
Give us Shantotto, give us Ajido, Zeid, Excenmille, Robel-Akbel, so there can be somebody we look forward to meeting, following, and witnessing their awesome.
Give us the Crystal War, the Secret Sixth Ministry, Time Travelling Tales, the Spitewardens, so there are tales and mysteries that make us curious to investigate and yearn to learn more about.
Make us feel, that we are Gridanian, Ul'dahn, Lomisan, like we were San d'Orian, Windurstian, and Lastokan, so we can fight for our countries instead of being mercenaries for seals and items.
Otherwise, any dialogue in any quest are just empty fillers used as an excuse to make us pretend to battle virtual monsters, obtain nonexistent items, to bring back to imaginary folks for intangible rewards.
