I laughed really hard at the bold-ed part... Not because its a silly idea but because its.. just not going to happen XD
SE doesnt need to hold everyone's hand but there is difference between holding someones hand and having transparency through great communication. Never should a business feel above communicating to its consumer - thankfully Yoshi largely agrees with this and has already posted a little in the Japanese forums addressing Alpha rage. Rein is translating it now.
