Apology from Yoshi

why havnt we seem more done... a que system or jsut let us skip the instance or something... over 36 hours and no resolution isnt like SE and isnt looking good... this isnt gonna fix its self

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Originally Posted by Sansuna

why havnt we seem more done... a que system or jsut let us skip the instance or something... over 36 hours and no resolution isnt like SE and isnt looking good... this isnt gonna fix its self

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I highly doubt the devs aren't doing anything. Again I totally agree this sucks, but it will be resolved. Sadly we just have to wait.
That said, I've already seen improvements, at least in dungeon instances. Haven't d/ced from POTD and I ran five or so dungeons back to back with zero latency or disconnection problems. That was a far cry from yesterday morning and afternoon. The devs ARE working on this problem.

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Originally Posted by Matrinka

Hey, can we at least get an apology minion? I suggest a wind-up Raubahn holding a crossing guard stop sign.

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Ha! Now that's funny!

Or how about a little Gandalf? "You shall not pass!"

Personally I would love a title so we can show everyone we survived Raubahn Savage and Pipin Savage XD

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Originally Posted by Eitarou

Personally I would love a title so we can show everyone we survived Raubahn Savage and Pipin Savage XD

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I've been making jokes like this with my crew. Most of us work jobs where time off isn't gonna happen, so I do hope they fix it. My early access is in essence early leveling of my alt class, but I've stopped waiting and trying to sneak through the cracks in the wall.

Sure, most of my love for doing things before the internet spoils it is lost, but there's literally nothing I will be able to do about that.

You should get an achievement just for getting into the instance.

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Originally Posted by Chiapet

My problem with this apology is that this has happened before. This was an issue in Beta... in ARR.. Yoshi said the team learned from this. They should understand based on the past that these styles of content does not work for their current server structure. The team needs to learn from the past already and stop saying sorry already.

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I remember that. We were stuck at an instance in Central Than and had to form a line.

With half of early access being gone now, it seems more and more like a big joke now other than anything.

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Originally Posted by SoulEchelon

That said, I've already seen improvements, at least in dungeon instances. Haven't d/ced from POTD and I ran five or so dungeons back to back with zero latency or disconnection problems. That was a far cry from yesterday morning and afternoon. The devs ARE working on this problem.

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Just got D/Ced from PotD. It just meant that the instance server wasn't being nailed as hard as now. Whatever the devs are doing, it's obviously not working.

all I hear are excuses but zero solutions

This is a meaningless apology. That's really all there is to say.

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Originally Posted by eschaton

With half of early access being gone now, it seems more and more like a big joke now other than anything.

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Feels like I got scammed out of my money.
I don't understand how this isn't fixed it.

Correct me if I'm wrong, but the early access/launch of HW did not have this many issues. I was able to get to Sohm Al on my first night of doing the MSQ during early access in 2015.

I'd like to know what was different this time around, besides the obvious ones, of course.

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Originally Posted by Centershock

Correct me if I'm wrong, but the early access/launch of HW did not have this many issues. I was able to get to Sohm Al on my first night of doing the MSQ during early access in 2015.

I'd like to know what was different this time around, besides the obvious ones, of course.

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The only issue with HW early access I remember was a login queue for the first 2 or so days and that was it...

You were lucky then, I was unable to play HW before the official launch and I'd gotten the early access. It was impossible to log on as (IIRC) the login server crapped itself more often than not.

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Originally Posted by Hatman

You were lucky then, I was unable to play HW before the official launch and I'd gotten the early access. It was impossible to log on as (IIRC) the login server crapped itself more often than not.

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Yeah HW was hit or miss. Some people had queues but got in ok and all was well. Others couldn't at all. But I'd say those are pretty standard issues. Servers crapping out the first day or so is an unfortunate reality but otherwise there were no massive game breaking issues I recall once you could get in. ARR however had a similar issue with the MSQ and that is why in HW it was a long time before there was a solo instance, which gave the population time to disperse. That, more than anything, is what I find annoying. It was an issue that was addressed very well in HW and then somehow the whole design team had their memories of it wiped and here we are again.

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Originally Posted by Sinrai

You will, come Monday. There's no way this launch would have gone over 100% smoothly over the weekend. There's just too many people to handle.


You could have leveled in the meantime, since in HW the MSQ would only get you to around Level 55/56. Spend the time bridging that gap, like I did. And yes, the story is one of the main features for me too, but I expected something like this from the start. Because many people don't understand that spamming something is like DDosing a server and it only makes everything worse.

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Now that I am not longer affected by the daily post limit:

I find come monday to be unacceptable in this foreseeable situation.

And there were definitely ways for them to smoothen the experience in this foreseeable situation such as a solo instance queueing system so we don't have to spam Raubahn. It would reserve a spot, thus removing the luck element from getting in and allowing players to plan their time out as well as do other content while waiting. In addition it would eliminate the repeated instance requests. This is something that Square Enix should have foreseen and implemented well ahead of time and you can be sure I am going to mention Solo Instance Queues when it comes time to submit questions for the next live letter just to maximize the probability of this suggestion going through (I already posted it in the suggestion forum).

Next, while HW MSQ exp may not have been enough to level from 50 to 60, the amount of EXP you are getting from MSQ in SB suggests that you would be able to get to 70 from MSQ alone.

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Originally Posted by Matrinka

Hey, can we at least get an appology minion? I suggest a wind-up Raubahn holding a crossing guard stop sign.

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That's pretty funny because in my ranting last night about the d/c issues I was like "they least they could do is give us a f*****g minion."

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Originally Posted by Yahallo

On a different note, considering how other instanced content seem to be working fine, I wonder if they are able to take resources from maybe less popular instances and use them to let more people into coldsteel.

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Other instanced content isn't working fine. It's d/c every couple of minutes. The amount of PotD losses we had yesterday due to time running out (0-70) was insane. One person would get in, someone else would d/c, then everyone gets kicked and can't get back in because it's the duty server. I am currently at 2.5 hours of trying to get back in after a PotD d/c. It's far from just being that one quest that's jacked up. I got on at 4 am yesterday, didn't go to bed until 10pm. I got RDM to 56 which is just freaking stupid. Today I got 2 more levels before the crap kicked in again.

Hubby took a day off work yesterday to get a jump start on things, that was a wasted vacation day of epic proportions.

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Originally Posted by Kuponutz

That's pretty funny because in my ranting last night about the d/c issues I was like "they least they could do is give us a f*****g minion."

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Should give us at least the red mage minion before the 20th.

Early access was a bonus for buying early. Same price. Compensation =$0

"some people took time off from work"
poor.life.choices

"They knew exactly how many people got early access"
This is a moving number. People are still buying SB at this moment and getting early access automatically... probably more since early access started than in the months prior.

Still, the rage is real. Expectations are not being met due to predictable design flaws. Remember this before the next Expac and remind SE at every QA opportunity leading up to it.

I think I will go take my anger out by killing some beasts on my alt, Geralt. Or seek comfort in the arms of Yennefer. She's way prettier than Raubahn anyway.

I wish they could replace Raubahn with that IT guy from Jurassic Park, waggling his finger, denying access.

And now PotD is kicking me out of the game. One less thing to be able to do.

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Originally Posted by Slevin_Impudicus

"They knew exactly how many people got early access"
This is a moving number. People are still buying SB at this moment and getting early access automatically... probably more since early access started than in the months prior.

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Accurate estimates would still have been possible. It may be a moving number, but you can often estimate and be rather accurate by seeing how the numbers rose over time.

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Originally Posted by GetFoesReqd

People are acting like they're not trying to fix it. In the apology he states they're working on a fix. Yeah, its taking a long time, and its super frustrating, but its not like they're just effing us off. . . . They will definitely take care of us, don't worry. ^_^

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Its now been more than twelve hours since you posted this. There has been no further word. I have seen not one iota of evidence that they are doing jack shit about the situation.

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Originally Posted by HulkSmash-

Its now been more than twelve hours since you posted this. There has been no further word. I have seen not one iota of evidence that they are doing jack shit about the situation.

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Other than letting it play out. Face it, we're all playing a glorified Demo at this point.

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Originally Posted by Ayer2015

And now PotD is kicking me out of the game. One less thing to be able to do.

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I keep having that problem too, then it is a bear to get back on.

this is just plain stupid we have a massive budget for sb so lets blow it on advertising and not have the server to handle the returning players

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Originally Posted by BroodingFicus

ARR however had a similar issue with the MSQ and that is why in HW it was a long time before there was a solo instance, which gave the population time to disperse. That, more than anything, is what I find annoying. It was an issue that was addressed very well in HW and then somehow the whole design team had their memories of it wiped and here we are again.

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There's two ways I could see this fiasco not happening:
1) Within the design, ensure that people don't get locked out a majority of the zones prior to encountering a solo instance.
2) When they moved the Data Center, take this opportunity to stress test the Instance Server.

But yeah, HW was annoying, but at least the people who got in could play. Right now, sure you can get in, but you're severely limited in what you can do.