Originally Posted by
Kaedan
I said in the post. There's no such thing as a partial rollback. SE has never and doesn't even have the capability of doing a "inventory and gil only" rollback. When they rollback a character, they roll back the entire database file from a specific snapshot date. So if you claimed that you got your account hacked on say June 15th, then they will choose the nearest snapshot available before that date. So in this case let's say June 12th. Then the character is "reset" to exactly how it was on June 12th. Meaning all levels, items, achievements, everything. When a rollback is done, it affects everything on that character, not just inventory and gil.
Sorry man, but it wasn't SE that "rolled back" your account. It was likely the same hacker that supposedly hit you the first time to cause you to contact SE.